Hi all
I am investigating error F2-64 (black toner supply error) on a Sharp MX-2610n.
We have tried 3 different black toner cartridges with no luck.
The machine had new black dev and drum 1 month ago. . . . .
Actions performed:
1) Checked toner gears are turning by marking up the gears at the back of the cartridge - they are turning
2) Checked the toner supply pipe by vaccing out and checking toner is dropping into the dev tank - toner present after vaccing so toner is falling into the dev tank.
3) Removed and cleaned the ATC sensor on the black dev assy
4) Checked rotation of the mag roller in the black dev tank - moves freely.
All i can think of to do next is to change the black toner sensor followed by new dev tank and new dev. . . .. . .
My thoughts lead me to believe that if toner is getting to the dev tank, it is either not been distributed into the tank fully by broken augers or the toner sensor (ATC sensor) is faulty. . . .
Looking forward to any input you guys may have!
Thanks!
I am investigating error F2-64 (black toner supply error) on a Sharp MX-2610n.
We have tried 3 different black toner cartridges with no luck.
The machine had new black dev and drum 1 month ago. . . . .
Actions performed:
1) Checked toner gears are turning by marking up the gears at the back of the cartridge - they are turning
2) Checked the toner supply pipe by vaccing out and checking toner is dropping into the dev tank - toner present after vaccing so toner is falling into the dev tank.
3) Removed and cleaned the ATC sensor on the black dev assy
4) Checked rotation of the mag roller in the black dev tank - moves freely.
All i can think of to do next is to change the black toner sensor followed by new dev tank and new dev. . . .. . .
My thoughts lead me to believe that if toner is getting to the dev tank, it is either not been distributed into the tank fully by broken augers or the toner sensor (ATC sensor) is faulty. . . .
Looking forward to any input you guys may have!
Thanks!
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