[Misc] Toner Cartridge MX-4501n not reading

[FixingMagic]

So I've installed a MX-4501 into the machine. The Machine is displaying that the toner is not reading. What could be the problem? Mishandling? Bad installing? Chip defect?

[banginbishop]

Re: Toner Cartridge MX-4501n not reading

So I've installed a MX-4501 into the machine. The Machine is displaying that the toner is not reading. What could be the problem? Mishandling? Bad installing? Chip defect?

simple question have you tried another toner? second have you reinstalled the old one i.e if that registers the its a faulty toner you have. there was a problem months ago with new oem toner having problems but i cant remember for what colour sharp also is it oem?

[FixingMagic]

Re: Toner Cartridge MX-4501n not reading

Yeah, I actually tried it in another machine and it's giving me the same problem. The product is OEM and it's a black toner. I'll try to reinstall the old toner but I already know that one works. Could there be any other suggestions?

[banginbishop]

Re: Toner Cartridge MX-4501n not reading

Yeah, I actually tried it in another machine and it's giving me the same problem. The product is OEM and it's a black toner. I'll try to reinstall the old toner but I already know that one works. Could there be any other suggestions?

ok to be honest you have solved the problem yourself, if you tried it in another machine the cartridge is FAULTY. all you can do is change it for another one and either return it under warranty to the dealer/supplier. Like i said there was an issue some time ago with oem sharp toner.

[bilyahn]

Re: Toner Cartridge MX-4501n not reading

The toner may be compacted. There is a TB about this. Try to shake the cartridge and move the small gears on the back of the toner cartridge. If these move smoothly then you should be okay, if they are bound then you have a bad cartridge.

Good luck.

Bil

[Silvertoast]

Re: Toner Cartridge MX-4501n not reading

also make sure the tape seal came complety out when it was removed. have had several where the tape broke and stayed inside the cartridge blocking the toner passage. on this machine and others. open the trap door on the toner cart and make sure the tape isnt there. if so remove it

[FixingMagic]

Re: Toner Cartridge MX-4501n not reading

On the slide tab where the toner comes out. There's a small piece of plastic that sticks out. That wouldn't happen to be this 'seal tab' would it?

[bilyahn]

Re: Toner Cartridge MX-4501n not reading

On the slide tab where the toner comes out. There's a small piece of plastic that sticks out. That wouldn't happen to be this 'seal tab' would it?

The box that the toner came in has a set of pictograms to show how to properly change the cartridges. There is a small piece of plastic that has to be removed before installing the toners (see the box or the operator's guide if there is a question) but you wouldn't be able to close the front door if they weren't removed. There is also a CRUM chip on the back that contains the toner info for the copier and has plastic "spikes" that stick out to guide it into it female connector, you don't want to mess with that.

[Silvertoast]

Re: Toner Cartridge MX-4501n not reading

On the slide tab where the toner comes out. There's a small piece of plastic that sticks out. That wouldn't happen to be this 'seal tab' would it?

yes, there are these tabs u pull off b4 u install. some time the clear tape attached to the plastic peice u pull off will tear and stay inside the toner cart