MX-M550N "Please Wait" Intermittently Displayed

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  • TennWalker
    Technician

    50+ Posts
    • Apr 2007
    • 72

    #16
    Re: MX-M550N "Please Wait" Intermittently Displayed

    I installed an Innavolt power filter on the machine last week. At this point, the client has not had an incident since that time. However, she was only experiencing the problem two to three times per week, so it's still a "wait and see" type of thing. I will be interested to see if it records any power related issues. I really appreciate everyones advise and will follow the suggestions that you have posted.

    I will report any definitive conclusions.

    Take care everyone.
    I thought I was getting wiser as time went on... I now realize I am just getting older.

    Comment

    • sharpie
      Trusted Tech

      100+ Posts
      • Feb 2011
      • 180

      #17
      Re: MX-M550N "Please Wait" Intermittently Displayed

      I have had several MX-2600's with the exact same symptoms and it was the MFP board every time. Never a complete failure, always reset after power cycle.

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      • TennWalker
        Technician

        50+ Posts
        • Apr 2007
        • 72

        #18
        Re: MX-M550N "Please Wait" Intermittently Displayed

        Well, it has been nearly three weeks since I installed the Innovolt power filter and the key operator has not experienced anymore of the "Please Wait" indications. She stated that the display detected over 15 Current-Spikes. So, at this point I believe this to be the source of my problems. I really appreciate everyones ideas on this problem. I hope to return the favor at some point in the future.

        Merry Christmas to everyone!
        I thought I was getting wiser as time went on... I now realize I am just getting older.

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