We have a mx5111n the Magenta and the Black are aligned with each other on the copy and the Cyan ANd Yellow are aligned with each other but the two pairs are one quarter of and inch apart right and left and 1 32nd of an inch apart up and down.
This happens on color only black and white are fine both print and copy!
We have tried removed transfer belt unit - checked
all four Dv units - checked
and all four drum units - checked
tried to do copy calibration but it fails because they are offset
we pulled the board and reset all memory and battery and hdd still no change
any help would be appreciated thanks (Photo Attached)MX-5001N_20121206_160231.pdf
This happens on color only black and white are fine both print and copy!
We have tried removed transfer belt unit - checked
all four Dv units - checked
and all four drum units - checked
tried to do copy calibration but it fails because they are offset
we pulled the board and reset all memory and battery and hdd still no change
any help would be appreciated thanks (Photo Attached)MX-5001N_20121206_160231.pdf
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