One of the SHARP MX-M450N we supplied to a customer which is working as a Copier; Network Printer and Network Scanner is giving a report indicating the User Name; File Name and the IP address of the computer sending the document to the printer.The customer is complaining that this report is leading to wastage of paper and it has to be disabled, we were unable to do disable the report printing on the machine. Refer the attached document. How can I avoid the additional printing.
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Re: MX-M450N
Well, I've been working on these for quite a while, but haven't seen that one yet.
I believe it's a feature that can be enabled to allow each print job to be separated from the others.
I think you can go into printer settings, in the admin mode, and uncheck the box that turns on the feature.
I'm not sure where that is but will look the next time I'm on one of those models.
Hope this helps. -
Re: MX-M450N
I believe it is called LPD banner printing and it is enabled in the print drivers. Just uncheck that option and it should stop printing them.
Good luck.
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