Sharp MX-2010U

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  • manjunathskm
    • May 2025

    #1

    Sharp MX-2010U

    Dear All

    I have a problem with the new m/c MX-2010U. In power save mode print job disappears.
    No authentication enabled. It prints when the Auto Power shut-off mode is disabled.
    Can anyone help me to solve this problem?
  • manjunathskm

    #2
    Re: Sharp MX-2010U

    Originally posted by manjunathskm
    Dear All

    I have a problem with the new m/c MX-2010U. In power save mode print job disappears.
    No authentication enabled. It prints when the Auto Power shut-off mode is disabled.
    Can anyone help me to solve this problem?


    Hi! Hello!!
    Anyone there? there???
    Any Tech Bulletins?
    No Sharp Guys??

    Some one reply me
    Hellooooooooooooo................................

    Comment

    • harps05
      Field Service Engineer

      100+ Posts
      • Mar 2012
      • 110

      #3
      Re: Sharp MX-2010U

      I am assuming the MX-PB14 is installed

      Comment

      • harps05
        Field Service Engineer

        100+ Posts
        • Mar 2012
        • 110

        #4
        Re: Sharp MX-2010U

        Originally posted by manjunathskm
        Any Tech Bulletins?
        No Sharp Guys??

        I thought I read somewhere that you were an authorised Sharp Dealer ?

        Comment

        • igi
          Service Manager

          1,000+ Posts
          • Apr 2009
          • 1507

          #5
          Re: Sharp MX-2010U

          hi
          upgrade to the latest frimware and reinstall the correct Driver

          Comment

          • igi
            Service Manager

            1,000+ Posts
            • Apr 2009
            • 1507

            #6
            Re: Sharp MX-2010U

            Originally posted by manjunathskm
            Hi! Hello!!
            Anyone there? there???
            Any Tech Bulletins?
            No Sharp Guys??

            Some one reply me
            Hellooooooooooooo................................

            and he is the one with lots of patience

            Comment

            • manjunathskm

              #7
              Re: Sharp MX-2010U

              Originally posted by harps05
              I am assuming the MX-PB14 is installed
              Hi!
              My Friend, this is without MX-PB14 and correct printer driver installed. When the m/c is ON printing starts normally. We have problem only in Power Save mode.
              Firmware is uptodate. I hope someone can resolve this problem. Thanks in advance

              Comment

              • harps05
                Field Service Engineer

                100+ Posts
                • Mar 2012
                • 110

                #8
                Re: Sharp MX-2010U

                Make sure the correct print driver is installed and being used. For machines installed with MXPB14, only use PCL6 or Postscript when MXPK11 is enabled. The Sharp Advanced Printer Language print driver can only be used on standard machines without MXPB14.

                Comment

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