Mx4501 scanner lamp stays on

[gwaddle]

I have an MX4501n that the scanner lamp will periodically stay on. I don't see anything about that here or in the sharp bulletins, so I wondered if anyone has run across this issue. Thank you.

I'm thinking scanner control pwb. Am I barking up the right tree?

[Akitu]

Re: Mx4501 scanner lamp stays on

I have an MX4501n that the scanner lamp will periodically stay on. I don't see anything about that here or in the sharp bulletins, so I wondered if anyone has run across this issue. Thank you.

I'm thinking scanner control pwb. Am I barking up the right tree?

Sounds like a logical assumption, I would assume f/w is up to date?

[gwaddle]

Re: Mx4501 scanner lamp stays on

Firmware was flashed about a week ago. I'm going to try the board then. It's only about 2 miles away, so if it doesn't work it's not a tragedy.

Thanks for the input.