Not printing after U2-05

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  • EastendIron
    • Mar 2025

    #1

    Not printing after U2-05

    Hi there.

    Can anyone help?
    My colleague came to a U2-05 on a MX-2700 yesterday. He cleared it using sim16 without backing anything up in sim56.
    The machine rebooted and the error cleared. Copying, Scan to HDD and printing from HDD all work fine however when printing to the machine the job shows in the print queue as all but 1kb sent. No data light lights up on the MFD and although the fans do appear to up their RPM.
    I'm back there now currently trying a full HDD format (which is of course taking forever) so thought I'd take the time to see if anyone else had any suggestions?
    I have already formatted the HDD excluding system area, updated firmware, changed IP address and created a new queue.
    I'd like to add that machine pings fine and can be browsed via webpage. However I would like to test the direct print mode on the service_account.html page but whenever I try to log into the service account I recieve "ERROR[3252]: Unable to access the MFP. Please try later."
    Thanks in advance.
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1462

    #2
    Re: Not printing after U2-05

    Try a ROM update to see if one of your flash roms might be the issue.

    Good luck.

    Bil

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    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2561

      #3
      Re: Not printing after U2-05

      I think that code and SIM resets the port settings under the network settings. You may want to check the port settings...


      Failing to plan is planning to fail!!!

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