Brand new machine (25 copies) dropped shipped to customer comes to "ready" when the start button is pushed you can hear motors turning and it says please wait on the screen. after a long wait there is a jam at the reg. rollers I tried a different fuser and the firmware is up to date...
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Re: mx-753
What's your jam code? That's always a good place to start. I dislike big machines being dropped off at customer sites, especially on a 20 amp circuit. It's best if those boards get 24 hours of power before use or they can burn out on site and it looks awful in front of customers. Source: had it happen.
Does it try to feed the paper or just register a jam? Does it occur out of all trays or just 1? Is there an LCC? More details, more help.Cthulhu for president! Why settle for the lesser evil? -
Re: mx-753
it feeds a sheet it jams @ the reg rollers machine is a main body no finisher, lct or fax I don't know the jam code it doesn't give me one and I cant run a 22-6Comment
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Re: mx-753
I think whats happening it feeds a sheet when start is pressed it hits the reg. rollers stops and times outComment
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Re: mx-753
So put a pen mark on your reg roller, hit start and see if your pen mark rotated at all...Cthulhu for president! Why settle for the lesser evil?Comment
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Re: mx-753
Turn off the jam detection in sim 7-1 if it passes paper fine you know it's a sensor issue. More than likely the PPD1 sensor in the PS unit is dirty or failed if it stops at the registration rollerComment
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