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A customer today reported problems printing on envelopes the size c4 but there isn't an option for c4 I was just wondering is it possible to print on c4 envelopes.
Are you sure she doesn't mean error C4? I have just had a 2310 throwing out C4-00 errors only when printing c5 envelopes through the bypass, tried all of sharps remedies including mew PTC, Primary Trans Unit, Firmware and even the TC PWB for the new modded version, it turned out to be the two magnetic clutches on the back of the main drive that control the Trans Unit. parts code PCLC-0373FCZ1
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