Imagistics im3512 Code E7-60

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  • MFPs R Now PCs
    MFP Tech & I.T. Manager

    100+ Posts
    • Jul 2011
    • 156

    #1

    [Error Code] Imagistics im3512 Code E7-60

    We have an Imagistics im3512 (Sharp equivalent MX-M350N) that when trying to go into "Administrator" it kept indicating that "Administrator is Disabled". Unfortunately, we had a technician run the "secret simulation" #89-2 - Key Operator Code/Data Clear Include Fax and it now codes immediately upon boot E7-60 Controller Skating Trouble! What is going on, could someone please point us in the right direction? I don't have to replace the ROM do I? Would just a firmware update fix it?
    It does not matter how slowly you go as long as you do not stop. –Confucius
  • MFPs R Now PCs
    MFP Tech & I.T. Manager

    100+ Posts
    • Jul 2011
    • 156

    #2
    Re: Imagistics im3512 Code E7-60

    Oh, crap I hope I don't have to flash it because I only have Sharp firmware not Imagistics!
    It does not matter how slowly you go as long as you do not stop. –Confucius

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    • Akitu
      Legendary Frost Spec Tech

      Site Contributor
      2,500+ Posts
      • Oct 2010
      • 2595

      #3
      Re: Imagistics im3512 Code E7-60

      When your other tech did the data clear, it seemed to have wiped the serial number data from the mfp board. Tell him he's an idiot and he should use sim 24-30 next time. There's a reason Sharp has now locked us out of elevated sims on the new machines, and it's idiots like him.
      Cthulhu for president! Why settle for the lesser evil?

      Comment

      • lky1978
        Trusted Tech

        250+ Posts
        • Mar 2009
        • 476

        #4
        Re: Imagistics im3512 Code E7-60

        can you list out sim22-05 for me?
        example:
        mfp rom version:
        boot version:
        pcu:
        mfp board type:n or u

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