Sharp Customer Reset Code

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  • iamthecage
    Technician
    • Sep 2010
    • 13

    #1

    Sharp Customer Reset Code

    Does anyone know what the code is to get into the customer reset mode on Sharp copiers? I know there is an unlisted code, similar to p*c* that you can give to end users to be able to reset codes on the machine. I cannot remember what it is though. Can anyone help?
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3375

    #2
    Re: Sharp Customer Reset Code

    Originally posted by iamthecage
    Does anyone know what the code is to get into the customer reset mode on Sharp copiers? I know there is an unlisted code, similar to p*c* that you can give to end users to be able to reset codes on the machine. I cannot remember what it is though. Can anyone help?
    What model, it depends; and, do you mean trouble codes?
    "You can't trust your eyes, if your mind is out of focus" --

    Comment

    • iamthecage
      Technician
      • Sep 2010
      • 13

      #3
      Re: Sharp Customer Reset Code

      MX-M264N. I've had a trainer that showed it being done before. From what I remember, it's for resetting trouble codes, but doesnt allow the user to get into any of the actual service settings.

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      • harleyrider
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 348

        #4
        Re: Sharp Customer Reset Code

        There is no such code. The same code gets you into simulations were you can clear trouble codes. It is in the manual in the simulation section.

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        • MHeon71
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Oct 2008
          • 489

          #5
          Re: Sharp Customer Reset Code

          Never heard of it. I would think it would defeat the purpose of throwing codes. The client would not know what the codes meant and the ones that you cannot reset by cycling the power on the machine are meant for technicians to troubleshoot to prevent further possible damage.

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          • divad2k1
            Trusted Tech

            100+ Posts
            • Sep 2010
            • 147

            #6
            Re: Sharp Customer Reset Code

            Try 9*8#7

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            • iamthecage
              Technician
              • Sep 2010
              • 13

              #7
              Re: Sharp Customer Reset Code

              Originally posted by divad2k1
              Try 9*8#7
              That's what I was looking for. Thanks!

              Comment

              • Akitu
                Legendary Frost Spec Tech

                Site Contributor
                2,500+ Posts
                • Oct 2010
                • 2595

                #8
                Re: Sharp Customer Reset Code

                Well you learn something new every day. Holy crap!
                Cthulhu for president! Why settle for the lesser evil?

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