MXM 363n gray background

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  • foudl
    Trusted Tech

    100+ Posts
    • Mar 2010
    • 138

    #16
    Re: MXM 363n gray background

    Originally posted by ZOOTECH
    And I hope you ran 25-2 without the toner cartridge installed.
    There is no place in the service manual that say no toner cartridge while doing 25-2

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1470

      #17
      Re: MXM 363n gray background

      Originally posted by foudl
      There is no place in the service manual that say no toner cartridge while doing 25-2
      I believe it is in the adjustment section and on numerous posts on this forum. All the newer Sharps are like this. Normally just causes a toning issue with an error code but sometimes you may have other issues.

      Bil

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      • KJaques

        #18
        Re: MXM 363n gray background

        Hi,

        have you tried doing a forced process control, sim 44-06 I think.
        had similar issue recently and this did the trick!

        Good luck

        Comment

        • CorbinDallas
          Technician

          50+ Posts
          • Mar 2012
          • 56

          #19
          Model was known to dump toner upon cartridge insertion or moving machine. Can determine by running Sim 25-1. Value will be very low like 30-60. Can detone by running Sim 7 with dv check disabled and make 50-100 skyshots.

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          • ZOOTECH
            Senior member of CRS

            Site Contributor
            2,500+ Posts
            • Jul 2007
            • 3375

            #20
            Re: MXM 363n gray background

            Originally posted by foudl
            There is no place in the service manual that say no toner cartridge while doing 25-2
            It's not in the service manual, it's in the installation manual (pages 1-4 and 1-5).
            Install dv, run 25-2, and install toner. We put the toner that has been used for adjusting and testing in the box and ship the machine without the toner installed.
            We do this for all the newer machines except the Dragon types and the Andromeda types.
            "You can't trust your eyes, if your mind is out of focus" --

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