New Sharp MX-M753U Print Problem

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  • fbkhan3
    Trusted Tech

    250+ Posts
    • May 2012
    • 421

    #1

    New Sharp MX-M753U Print Problem

    Hi,hope you all doing great!

    (PRINTER EXPANSION KIT MX-PB13 ) is available but Machine will not except the Product key (DB15130145) written on the pamphlet.


    I had to look for this mentioned above model which is installed and working as copier but it won't print,they have 4 of them out of box and all have the same issue,Add printer will detect the printer,shows online after installation and drivers are also properly installed but sent print will lost.
    I also tried it with Laptop and cross over but same result,I'm also able to browse the web page and make settings.



    I would really appreciate your help regarding this issue!


    Regard's
  • Akitu
    Legendary Frost Spec Tech

    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2596

    #2
    Re: New Sharp MX-M753U Print Problem

    Originally posted by fbkhan3
    Hi,hope you all doing great!

    (PRINTER EXPANSION KIT MX-PB13 ) is available but Machine will not except the Product key (DB15130145) written on the pamphlet.


    I had to look for this mentioned above model which is installed and working as copier but it won't print,they have 4 of them out of box and all have the same issue,Add printer will detect the printer,shows online after installation and drivers are also properly installed but sent print will lost.
    I also tried it with Laptop and cross over but same result,I'm also able to browse the web page and make settings.



    I would really appreciate your help regarding this issue!


    Regard's
    I've not converted a U unit so forgive me if I'm wrong, but is this not one of the products that has to be registered on the japanese website before it will be usable on the machine?
    Cthulhu for president! Why settle for the lesser evil?

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1462

      #3
      Re: New Sharp MX-M753U Print Problem

      DB15130145 is the application number that used in conjunction with the machines serial number using the website mentioned by Akitu will get you the 20 digit product key. Pretty straight forward install once you have the correct information.

      Good luck.

      Bil

      Comment

      • fbkhan3
        Trusted Tech

        250+ Posts
        • May 2012
        • 421

        #4
        Re: New Sharp MX-M753U Print Problem

        Thank you so much for this information ,


        Would you be kind enough to write down that website.


        Really Appreciated!


        Regards

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3383

          #5
          Re: New Sharp MX-M753U Print Problem

          Originally posted by fbkhan3
          Thank you so much for this information ,


          Would you be kind enough to write down that website.


          Really Appreciated!


          Regards
          Sharp's versatile lineup of digital MFPs offers secure, high-quality, environment-friendly document solutions that keep pace with your growing business.
          "You can't trust your eyes, if your mind is out of focus" --

          Comment

          • harleyrider
            Trusted Tech

            250+ Posts
            • Oct 2011
            • 348

            #6
            Re: New Sharp MX-M753U Print Problem

            good luck

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3383

              #7
              Re: New Sharp MX-M753U Print Problem

              Originally posted by harleyrider
              good luck
              He'll need it without passwords and credentials from an authorized dealer.
              He could contact a dealer and with the application #, s/n, and model # they could acquire the product key for him (and maybe charge a small fee).
              "You can't trust your eyes, if your mind is out of focus" --

              Comment

              • fbkhan3
                Trusted Tech

                250+ Posts
                • May 2012
                • 421

                #8
                Re: New Sharp MX-M753U Print Problem

                Thanks a bunch for the information,i'll talk to dealer if he can get me the product key!



                Best Regards

                Comment

                • fbkhan3
                  Trusted Tech

                  250+ Posts
                  • May 2012
                  • 421

                  #9
                  Re: New Sharp MX-M753U Print Problem (Solved)

                  Thanks everyone for your kind support..

                  Product key worked and bingo ......Machine is working well as Printer now.




                  Regards

                  Comment

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