Just purchased new fuser which came with modification for the arm550n. The upper white cleaning roller was set aside to be installed when received. I installed but thought that it was recommended to leave cleaning roller out because more problem are created with it in. Am I incorrect about that? Is it a different cleaning roller that techs were referring to on this model?
Also just got call on machine which this fuser was installed. The paper stops half the time in fuser and the jam history show pod1_N which is the sensor in the delivery reverse unit above the fuser. The paper has not reached that sensor yet. Is it a timing issue where if the paper has not reached that sensor in time then it registers a jam at that sensor. There were a bunch of jams in history and all with that sensor. I did not even think to look at fuser gear because i had just installed the unit. Also one of the 4 fuser rear follower rollers is worn/damages and does not turn when i manually turn fuser rear roller on the delivery reverse unit. Your advice is very much appreciated. Frank/ActionPhotocopy
Also just got call on machine which this fuser was installed. The paper stops half the time in fuser and the jam history show pod1_N which is the sensor in the delivery reverse unit above the fuser. The paper has not reached that sensor yet. Is it a timing issue where if the paper has not reached that sensor in time then it registers a jam at that sensor. There were a bunch of jams in history and all with that sensor. I did not even think to look at fuser gear because i had just installed the unit. Also one of the 4 fuser rear follower rollers is worn/damages and does not turn when i manually turn fuser rear roller on the delivery reverse unit. Your advice is very much appreciated. Frank/ActionPhotocopy
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