MX-264N

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  • dibyendu
    Technician

    50+ Posts
    • Jan 2011
    • 53

    #1

    [Misc] MX-264N

    I have got a problem on MX-M264N machine.machine in network and had a static Ip given although some times customer giving print it not print showing data light blinking in machine but no print out form machine. After power switch on off again prints are coming normal.. any suggestions..
  • ntbann
    Senior Tech

    500+ Posts
    • Jan 2012
    • 626

    #2
    Re: MX-264N

    Is the print job a PDF printing from acrobat reader? If so try printing the document as an image. You can get to this from the advanced tab when you hit print.

    Comment

    • Jhonjon
      Trusted Tech

      100+ Posts
      • Sep 2013
      • 208

      #3
      Re: MX-264N

      Originally posted by dibyendu
      I have got a problem on MX-M264N machine.machine in network and had a static Ip given although some times customer giving print it not print showing data light blinking in machine but no print out form machine. After power switch on off again prints are coming normal.. any suggestions..
      I've encounter the same scenario a couple of time. The user is using a different driver using the assigned static I.P. make sure that they are using the correct driver and if it is suitable to the O.S.

      Comment

      • dibyendu
        Technician

        50+ Posts
        • Jan 2011
        • 53

        #4
        This problem occurred in pdf also in word excels as well. I have installed latest and Os matching printer driver but problem not solved.. any more ideas?

        Comment

        • ntbann
          Senior Tech

          500+ Posts
          • Jan 2012
          • 626

          #5
          Re: MX-264N

          We have had the 512mb memory chip go bad and cause lock up once in a while.

          Comment

          • spanky
            Trusted Tech

            250+ Posts
            • Sep 2012
            • 468

            #6
            Re: MX-264N

            Disconnect the MFP network cable and try to ping the address.

            If you get a response you have another device that is using this address.

            I have had this happen to me several times in the past.

            Comment

            • ohightower
              Technician
              • Aug 2014
              • 33

              #7
              Re: MX-264N

              Did you ever solve this problem I'm having the same issue

              Comment

              • Jasiet
                Junior Member
                • Aug 2012
                • 2

                #8
                Re: MX-264N

                Try to change network cable first. I have this issue with little b201.

                Comment

                • DAKOTADAN
                  Technician

                  50+ Posts
                  • Jan 2011
                  • 61

                  #9
                  Re: MX-264N

                  Originally posted by dibyendu
                  I have got a problem on MX-M264N machine.machine in network and had a static Ip given although some times customer giving print it not print showing data light blinking in machine but no print out form machine. After power switch on off again prints are coming normal.. any suggestions..

                  Make sure you don't have any main. due, or toner low messages
                  on, I have had these stop print jobs. Hope this helps.
                  Dan.

                  Comment

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