MX4111N printing codes

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  • Ray Gates
    Technician
    • Aug 2013
    • 33

    #1

    MX4111N printing codes

    I have a MX4111n that will do all functions of copy/scan/fax etc but will not print. When a document is sent to be printed ( from network, PC or USB) the machine starts printing some sort of code and will continue until the job is cancelled. Customer said once it did 300 pages.
    Previous technicians told customer they have replaced the MFP PWB and updated firmware.
    Below is the first 6 lines that were printed of a one page pdf doc. Really got me stumped on this one.

    000003CO: 6A OA 3C 3C OA 2F 50 72 6F 63 53 65 74 20 SB 2F j.<<./ProcSet [/
    000003DO: 50 44 46 20 2F 49 6D 61 67 65 43 SD OA 2F 58 4F PDF /ImageC]./XO
    000003EO: 62 6A 65 63 74 20 3C 3C 20 2F 49 6D 67 31 20 36 bject << /Img1 6
    000003FO: 20 30 20 52 20 3E 3E OA 3E 3E OA 65 6E 64 6F 62 0 R >>.>>.endob
    00000400: 6A OA 35 20 30 20 6F 62 6A OA 3C 3C OA 2F 4C 65 j.5 0 obj.<<./Le
    00000410: 6E 67 74 68 20 32 37 OA 3E 3E OA 73 74 72 65 61 ngth 27.>>.strea
  • MattL
    Technician

    50+ Posts
    • Apr 2012
    • 97

    #2
    Re: MX4111N printing codes

    Is it just one PC or all?

    Have you tried deleting the printer off and readding it back on from scratch?

    Comment

    • Dustin(WOP)
      Trusted Tech

      100+ Posts
      • Apr 2009
      • 223

      #3
      Almost looks like the machine is in hex dump mode. Go to webpage, system settings, printer condition settings and make sure hex dump mode is unchecked.

      Comment

      • ZOOTECH
        Senior member of CRS

        Site Contributor
        2,500+ Posts
        • Jul 2007
        • 3375

        #4
        Re: MX4111N printing codes

        Originally posted by Ray Gates
        I have a MX4111n that will do all functions of copy/scan/fax etc but will not print. When a document is sent to be printed ( from network, PC or USB) the machine starts printing some sort of code and will continue until the job is cancelled. Customer said once it did 300 pages.
        Previous technicians told customer they have replaced the MFP PWB and updated firmware.
        Below is the first 6 lines that were printed of a one page pdf doc. Really got me stumped on this one.

        000003CO: 6A OA 3C 3C OA 2F 50 72 6F 63 53 65 74 20 SB 2F j.<<./ProcSet [/
        000003DO: 50 44 46 20 2F 49 6D 61 67 65 43 SD OA 2F 58 4F PDF /ImageC]./XO
        000003EO: 62 6A 65 63 74 20 3C 3C 20 2F 49 6D 67 31 20 36 bject << /Img1 6
        000003FO: 20 30 20 52 20 3E 3E OA 3E 3E OA 65 6E 64 6F 62 0 R >>.>>.endob
        00000400: 6A OA 35 20 30 20 6F 62 6A OA 3C 3C OA 2F 4C 65 j.5 0 obj.<<./Le
        00000410: 6E 67 74 68 20 32 37 OA 3E 3E OA 73 74 72 65 61 ngth 27.>>.strea
        It looks like the Hexadecimal Dump Mode has been checked in the Printer Interface settings of the web page.
        "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • Ray Gates
          Technician
          • Aug 2013
          • 33

          #5
          Re: MX4111N printing codes

          Originally posted by Ray Gates
          I have a MX4111n that will do all functions of copy/scan/fax etc but will not print. When a document is sent to be printed ( from network, PC or USB) the machine starts printing some sort of code and will continue until the job is cancelled. Customer said once it did 300 pages.
          Previous technicians told customer they have replaced the MFP PWB and updated firmware.
          Below is the first 6 lines that were printed of a one page pdf doc. Really got me stumped on this one.

          000003CO: 6A OA 3C 3C OA 2F 50 72 6F 63 53 65 74 20 SB 2F j.<<./ProcSet [/
          000003DO: 50 44 46 20 2F 49 6D 61 67 65 43 SD OA 2F 58 4F PDF /ImageC]./XO
          000003EO: 62 6A 65 63 74 20 3C 3C 20 2F 49 6D 67 31 20 36 bject << /Img1 6
          000003FO: 20 30 20 52 20 3E 3E OA 3E 3E OA 65 6E 64 6F 62 0 R >>.>>.endob
          00000400: 6A OA 35 20 30 20 6F 62 6A OA 3C 3C OA 2F 4C 65 j.5 0 obj.<<./Le
          00000410: 6E 67 74 68 20 32 37 OA 3E 3E OA 73 74 72 65 61 ngth 27.>>.strea
          Hey thanks. I did find the Hex Dump was enabled. I unchecked it an the machine prints perfectly.

          Comment

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