Transfering user codes from MX4101 to MX4140

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  • mttech
    Trusted Tech

    100+ Posts
    • Mar 2014
    • 127

    #1

    Transfering user codes from MX4101 to MX4140

    Hoping for some guidance on moving the user names and codes from an MX4101 to an MX4140. Have tried the data storage backup using a USB stick but this data does not get transferred. Called Sharp and they said it cannot be done. Seems to me there should be a way. Will it work from the webpage? Any insight would be appreciated.
  • MattL
    Technician

    50+ Posts
    • Apr 2012
    • 97

    #2
    Re: Transfering user codes from MX4101 to MX4140

    I always do it via the webpage, you need to do your backup and then enable the user control on the new one and restore the backup.

    The one I had previously had page limit groups and various restrictions and I ended up binning it all off and starting again, I have found odd bugs when putting stuff onto 4140/5140 machines so always play it safe.

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    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2571

      #3
      Re: Transfering user codes from MX4101 to MX4140

      We use the cloning feature via webpage to accomplish this all the time; Sharp is clueless about their own products anymore.
      Be sure to enable user codes BEFORE cloning or creating or they may not work properly.

      As mentioned above, the new 4140 and 5140 have more ticks than a feral cat. You may want to clone the target machine before attempting the clone. That way, you can clone back to "square one" if problems arise.


      Failing to plan is planning to fail!!!

      Comment

      • sharphead
        Trusted Tech

        250+ Posts
        • Aug 2009
        • 285

        #4
        Re: Transfering user codes from MX4101 to MX4140

        Funny I tried cloning a MX-453 to a MX-5140 a few weeks ago, the clone seemed to work fine but data filing wouldn't I tried web browser and memory stick. Contacted sharp and they said it was just one of those ones.

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        • mttech
          Trusted Tech

          100+ Posts
          • Mar 2014
          • 127

          #5
          Re: Transfering user codes from MX4101 to MX4140

          Should I clone copier and then perform data storage backup? Sorry for the ignorance but I can't find much documentation on this procedure.

          Comment

          • ZOOTECH
            Senior member of CRS

            Site Contributor
            2,500+ Posts
            • Jul 2007
            • 3374

            #6
            Re: Transfering user codes from MX4101 to MX4140

            Originally posted by sharphead
            Funny I tried cloning a MX-453 to a MX-5140 a few weeks ago, the clone seemed to work fine but data filing wouldn't I tried web browser and memory stick. Contacted sharp and they said it was just one of those ones.
            You have to be careful cloning between families, you may loose capabilities of the newer machine. I once lost OSA's Cloud Portal with a clone from a machine that didn't have it as a standard option.
            "You can't trust your eyes, if your mind is out of focus" --

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2571

              #7
              Re: Transfering user codes from MX4101 to MX4140

              Clone the 4101 and 4140 via the web page. Take the 4101 clone and dump it into the 4140 AFTER you enable user codes on the target 4140 machine.
              If you notice issues, you can re-clone the 4140 with the original file.

              I would not suggest trying to clone a b/w machine to a color machine. The only time I do this is with an address book, and that is after I use the Sharp address utility for conversion.


              Failing to plan is planning to fail!!!

              Comment

              • mttech
                Trusted Tech

                100+ Posts
                • Mar 2014
                • 127

                #8
                Re: Transfering user codes from MX4101 to MX4140

                Just wanted to say thanks for all the suggestions. Delivered new copier yesterday and cloned the user codes via web page. Thankfully all went well.

                Comment

                • ZOOTECH
                  Senior member of CRS

                  Site Contributor
                  2,500+ Posts
                  • Jul 2007
                  • 3374

                  #9
                  Re: Transfering user codes from MX4101 to MX4140

                  Originally posted by mojorolla
                  Clone the 4101 and 4140 via the web page. Take the 4101 clone and dump it into the 4140 AFTER you enable user codes on the target 4140 machine.
                  If you notice issues, you can re-clone the 4140 with the original file.

                  I would not suggest trying to clone a b/w machine to a color machine. The only time I do this is with an address book, and that is after I use the Sharp address utility for conversion.


                  I have that address utility, but can't find any documentation of how to use it. Will you point me in the right direction?
                  Thanks in advance.
                  "You can't trust your eyes, if your mind is out of focus" --

                  Comment

                  • mttech
                    Trusted Tech

                    100+ Posts
                    • Mar 2014
                    • 127

                    #10
                    Re: Transfering user codes from MX4101 to MX4140

                    I am not aware of any documentation for the address utility but here is how the hot line explained it me. At the copier with the addresses use the data storage backup to download the address book to a USB stick. Then the IDNC site has the utility in their software library. Open it and enter the info for the old copier and the new copier and let the magic happen. Then you upload this to the target copier. That's all I have. One thing that is odd is when you unzip the utility their is a resources folder but it is empty.

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