MX-M363N Jamming issues

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  • sortiz
    Junior Member
    • Sep 2010
    • 8

    #1

    [Jamming] MX-M363N Jamming issues

    We have an MX-M363N With a FNX9 That has been having problems with paper curl and causing jams in the finisher. We have lowered the fusing temp and flipped paper around in the tray but it seems to still have some curl that could cause issues. The customer uses office paper and has several other machines that use the exact same paper with no issues. Any suggestions?
  • Jhonjon
    Trusted Tech

    100+ Posts
    • Sep 2013
    • 208

    #2
    Re: MX-M363N Jamming issues

    Originally posted by sortiz
    We have an MX-M363N With a FNX9 That has been having problems with paper curl and causing jams in the finisher. We have lowered the fusing temp and flipped paper around in the tray but it seems to still have some curl that could cause issues. The customer uses office paper and has several other machines that use the exact same paper with no issues. Any suggestions?
    Suggestion, Try to dis-engage the finisher and test the machine, if the problem is the same, try to remove the punch module or the dummy if the problem is the same . Test other fusing unit and check also the bypass tray if it is also curling...

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    • fireater
      Repair God? not quite

      250+ Posts
      • Apr 2006
      • 253

      #3
      Re: MX-M363N Jamming issues

      Originally posted by sortiz
      We have an MX-M363N With a FNX9 That has been having problems with paper curl and causing jams in the finisher. We have lowered the fusing temp and flipped paper around in the tray but it seems to still have some curl that could cause issues. The customer uses office paper and has several other machines that use the exact same paper with no issues. Any suggestions?

      check the output rollers in the finisher had a colour unit with an internal finisher that had issues with the rollers not moving up when they were supposed to.
      something about a c-clip on the shaft in wrong place and a bushing? (not sure).. i know if u look in from the exit side if the rollers are not at same height there is something wrong.

      Tech Bulletin # REP2011
      Models : MXFNX1, MXFNX9, MXFN17
      General: Change in shaft to prevent parts from becoming misaligned.
      Description: The pawl sections of LEVER-FE-PICK are hooked to HOLDER-FE-PICK-F/R but the
      range of this hooked area is not enough, and in some rare cases, the hooked section of
      LEVER-FE-PICK comes off from HOLDER-FE-PICK-F/R, resulting in JAM inside the inner
      finisher.


      wish i could post the picture
      I fix copiers ...Well Sorta

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      • fireater
        Repair God? not quite

        250+ Posts
        • Apr 2006
        • 253

        #4
        Re: MX-M363N Jamming issues

        3-1 0CW4141P204B/ 0CW4141P20402 BUNCH ROLLER UP/DOWN SHAFT 2012/10 3
        3-25 0CW4141P203// 0CW4141P20302 BUNCH ROLLER SHAFT 2

        are the updated part numbers

        ah hell yeah as im looking i remember there is a mylar change on the dummy punch unit on the entrance too
        REP2085_REP2085.pdf
        0CW4F521810//
        and a new entrance guide
        I fix copiers ...Well Sorta

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