[Error Code] MX-3100 with F2-43 error and MX-2600 with C4-02 error

[Guest]

I have a sharp MX-3100, with F2-43 error message. I've tried installing different yellow cartridges (AT, FT, GT, etc) as the problem seems to be with the yellow cartridge, but all to no avail. I guess the problem started when I cleared the memory of the MFP. Please can anyone help with a solution.

I also have a sharp MX-2600 with a C4-02 error code, I tried changing the enging sw in sim 55-1 to enable it work for the time being before I can replace the PTC unit, but that doesn't seem to be responding, can anyone help with a solution and where can I get the latest firmware to download? Thanks

[Akitu]

Re: MX-3100 with F2-43 error and MX-2600 with C4-02 error

Related to your F2 code, your toner pipe may be clogged. Are you storing your toners flat or on end?

If the C4 code on your CR2 machine is bad enough, the soft switch won't halt the code. I've had it happen only once where it would not function until I replaced the PTC ION, no ifs, ands or buts.

You can get the latest firmware from your local Sharp service representative.