Strange Printout 23-2

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  • articcat182
    Technician
    • Nov 2014
    • 24

    #1

    [Error Code] Strange Printout 23-2

    Brand new install, MX-5141 with a DSK, customer said when they came in there was a E7-80 code on the machine. When I arrived I cycled the power, cleared the code. Restarted and booted up normally, including scanning printing all normal. I printed out the 23-2, and the time stamp said E7-80 107/01/08 29:24:30, E7-90 ( no report of this code by customer ) 107/01/08 29:24:30.
    Is anyone seeing anything similar to this?
    Also, they have done 16k b/w and 6k c.
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1470

    #2
    Re: Strange Printout 23-2

    We've had this happen one time. Updated the ROMs and the problem hasn't returned. Our unit did not have a DSK kit on it though but it was one of the newer color machines. Time and date stamps are consistent with having both of these errors occur pretty much at the same time.

    Good luck.

    Bil

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