AR M317 "F9-88"

[mlbcopiers]

I have sent the NIC board out for repair and came back as nothing wrong. Can it be the main board? The IT guy says their side is good.

Could it it be noise from somewhere else or another issue other than network noise.


Thanks for for the help.

[laitang]

Re: AR M317 "F9-88"

From SM:
F9-88: Printer PWB communication trouble (Time-out)
Details
Communication trouble between MCU and printer PWB (Time-out error)
Cause
Printer PWB connector disconnection.
Harness trouble between the printer PWB and the MCU PWB.
Motherboard connector pin breakage.
Printer PWB ROM defect/Data failure.
Check
Check the connectors and the harness of the printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.

[faxman28]

Re: AR M317 "F9-88"

this is usually a corrupt print job, If you disconnect copier from network and plug in your laptop to copier and if you can print without F9-88 error copier is fine. there is a corrupt print job on someones pc or if the drivers are shared out from the server then it's the print Que on the server. had customer with a bad port on a network switch cause this issue. The print board on this model should have the nic built in, so print board is good, could be bad motherboard had that issue once.

[travi]

Re: AR M317 "F9-88"

We have had a customer that has changed some of their switches and routers. We had to disable the RARP setting in the TCP/IP settings. After that we do not get the F9-88

[spanky]

Re: AR M317 "F9-88"

See attached bulletin