Sharp MX264 - where to start

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  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 851
    #1

    Sharp MX264 - where to start

    Symptoms.....
    • machine powers up and goes ready
    • press start button, machine indicates that it is scanning original, but hangs here. no copy made no scanner movement, must cycle power at this point
    • 22-6 prints
    • while printing Total Count sheet machine locks
    • can access web interface
    • sending print job, locks machine
    • image send, locks machine

    Memory test completes successfully
    Firmware done

    I'm sure the fact that 22-6 prints successfully and Total Count sheet does not is telling me something, I'm just not sure what????

    Thoughts and suggestions appreciated
    Tags: None
    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 593
      #2
      Re: Sharp MX264 - where to start

      We have had a rash of bad SD cards. Just a thought.

        Comment

        • mansart
          Senior Tech

          Site Contributor
          500+ Posts
          • Apr 2009
          • 851
          #3
          Re: Sharp MX264 - where to start

          Is there anything special about these SD cards? special format? special program?

          Are you locked into buying from Sharp or can you buy one with similar specs?

            Comment

            • mansart
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2009
              • 851
              #4
              Re: Sharp MX264 - where to start

              Just found this in manual.....
              CAUTION: When replacing the SD card, be sure to use only the
              specified SD card supplied as a service part.
              The firmware required for booting must be included
              in the SD card used in this machine. The commer-
              cially available SD cards have no such data.

              Any way around this????

                Comment

                • ubmchrisb
                  Junior Member
                  • Dec 2014
                  • 7
                  #5
                  Re: Sharp MX264 - where to start

                  Originally posted by mansart
                  Any way around this????
                  dd (Unix) - Wikipedia, the free encyclopedia

                    Comment

                    • mansart
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Apr 2009
                      • 851
                      #6
                      Re: Sharp MX264 - where to start

                      Nice..... Thank you

                        Comment

                        • ubmchrisb
                          Junior Member
                          • Dec 2014
                          • 7
                          #7
                          Re: Sharp MX264 - where to start

                          Originally posted by mansart
                          Nice..... Thank you
                          You're welcome.

                            Comment

                            • faxman28
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2010
                              • 436
                              #8
                              Re: Sharp MX264 - where to start

                              I would check the mfp pwb, you can print 22-6 which is from pcu board, Try 64-5(pcl print comes from mfp pwb) then try 64-2(from pcu pwb) according to sharp tech support. All the other items you tried scanning (copy, image send) and printing goes to mfp pwb first. also is this m264 with or without hdd. there are 2 different types of firmware and sd card size. Also if you can get into service webpage , check syslog and job log for errors, since copier is not showing any errors.

                                Comment

                                • mansart
                                  Senior Tech

                                  Site Contributor
                                  500+ Posts
                                  • Apr 2009
                                  • 851
                                  #9
                                  Re: Sharp MX264 - where to start

                                  SD card did the trick....thanks

                                    Comment

                                    • franzpiossek
                                      Junior Member
                                      • Jul 2015
                                      • 1
                                      #10
                                      Re: Sharp MX264 - where to start

                                      Originally posted by mansart
                                      SD card did the trick....thanks

                                      Hi, this sd card, where did you get it? from Sharp?

                                        Comment

                                        • mansart
                                          Senior Tech

                                          Site Contributor
                                          500+ Posts
                                          • Apr 2009
                                          • 851
                                          #11
                                          Re: Sharp MX264 - where to start

                                          yes from Sharp

                                            Comment

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