Solid black output using certain applications

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • JohnoLFC
    Technician
    • Jun 2013
    • 17

    #1

    Solid black output using certain applications

    Hi all. I have a customer with a MX2600 who is unable to print correctly when using Microsoft Office, IE or Chrome. The output is a solid black page with lines of blocks of varying colours. I have tried the documents from other computers on the network and they all work fine. Does anyone have any ideas? I have updated the drivers with no avail. Im aware this isnt a device issue but would love to know whats causing it. Im guessing an issue with the office suite but the issue with Chrome says otherwise?
    www.viagrasansordonnancefr.com viagra feminin avis sans ordonnance
Working...