ARm257 Firmware Program problems

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  • hellcat
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 122
    #1

    ARm257 Firmware Program problems

    Yea unfortunately these ARM257's use ancient serial cables to perform firmware upgrades.

    I have an addon serial card for my computer, however I can not for the life of me remember how to properly configure the serial settings or anything to get the firmware program to work. I keep trying to swap my device settings from COM1-4 but no matter what COM port I change my device manager settings to for my serial port the sharp program never sees my machine hooked up via serial cable.

    Its been about 10 years since I last did a firmware upgrade on one of these machines I just can't remember how.

    Yes I do have the manuals and update procedure however they do not tell you anything about setting up the program on the computer side. Hopefully some ARM237/ARM257/MXM260 techs out there can give me a hand on this issue. Sharp tech support said they didnt have a clue how to configure the ports.
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    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3376
      #2
      Re: ARm257 Firmware Program problems

      Originally posted by hellcat
      Yea unfortunately these ARM257's use ancient serial cables to perform firmware upgrades.

      I have an addon serial card for my computer, however I can not for the life of me remember how to properly configure the serial settings or anything to get the firmware program to work. I keep trying to swap my device settings from COM1-4 but no matter what COM port I change my device manager settings to for my serial port the sharp program never sees my machine hooked up via serial cable.

      Its been about 10 years since I last did a firmware upgrade on one of these machines I just can't remember how.

      Yes I do have the manuals and update procedure however they do not tell you anything about setting up the program on the computer side. Hopefully some ARM237/ARM257/MXM260 techs out there can give me a hand on this issue. Sharp tech support said they didnt have a clue how to configure the ports.
      You are using a crossover (NULL) serial cable I hope. Your port settings might be correct, but without the right cable, you won't connect.
      "You can't trust your eyes, if your mind is out of focus" --

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        • hellcat
          Trusted Tech

          100+ Posts
          • Jan 2012
          • 122
          #3
          Re: ARm257 Firmware Program problems

          yes a RS232C cable new out of the box.

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            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3376
              #4
              Re: ARm257 Firmware Program problems

              Originally posted by hellcat
              yes a RS232C cable new out of the box.
              If it is a crossover 9 pin cable, then the settings are as follows for COM port 1: Speed = 115200bps / Data Bits : 8 / Parity = None / Stop Bits = 1 / Flow control = None / Echo = Off.
              These were the settings for WIN 95 and matches up with my beat up WIN Me.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • hellcat
                  Trusted Tech

                  100+ Posts
                  • Jan 2012
                  • 122
                  #5
                  Re: ARm257 Firmware Program problems

                  ok I did finally get the print controller to upgrade . Still working on getting the Finisher/Main unit upgraded. Found out for some reason there is a ARFN5N installed on a ARM257 so i need to flash it to ARFN5A so itll stop jamming.

                  Here is a screenshot of what I have. For some reason I can not select the Com1/Com3 from my Sharp program even though there is nothing using my com ports. When I switch my communication ports to different COM 1/2/3/4 then my sharp program greys out those ports.

                  I know whatever it is I am missing is something really small and stupid, just cant remember crap about such old stuff lol.Untitled1234.jpg
                  sorry the pic is showing far to small here is a bigger version https://www.dropbox.com/s/ihshlpmfft...d1234.png?dl=0

                    Comment

                    • hellcat
                      Trusted Tech

                      100+ Posts
                      • Jan 2012
                      • 122
                      #6
                      Re: ARm257 Firmware Program problems

                      bleh still cant get this terd to upgrade. Any other methods of upgrading the firmware or is serial the only way to flash finisher firmware.

                      Seems like no matter what sort of cable I have or which COM port i switch to I get no communication between the pc and software. It only shows Copier is offline. I have tried 3 different serial cables.

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                        • ZOOTECH
                          Senior member of CRS

                          Site Contributor
                          2,500+ Posts
                          • Jul 2007
                          • 3376
                          #7
                          Re: ARm257 Firmware Program problems

                          Originally posted by hellcat
                          bleh still cant get this terd to upgrade. Any other methods of upgrading the firmware or is serial the only way to flash finisher firmware.

                          Seems like no matter what sort of cable I have or which COM port i switch to I get no communication between the pc and software. It only shows Copier is offline. I have tried 3 different serial cables.
                          Sorry, for repeating myself, but it IS a crossover serial cable, right?
                          "You can't trust your eyes, if your mind is out of focus" --

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                            • faxman28
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2010
                              • 436
                              #8
                              Re: ARm257 Firmware Program problems

                              Originally posted by hellcat
                              yes a RS232C cable new out of the box.

                              needs to be a null modem cable(tx and rx lines on cable are crossed) , rs232c is straight thru serial cable

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                                • hellcat
                                  Trusted Tech

                                  100+ Posts
                                  • Jan 2012
                                  • 122
                                  #9
                                  Re: ARm257 Firmware Program problems

                                  yea I tried a null modem cable even though the book says RS232C cable still having 0 luck. I am doing my best to try and find a computer running XP maybe its just windows 7 tried it on 2 different pcs though both were running 7 64bit though.

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                                    • ZOOTECH
                                      Senior member of CRS

                                      Site Contributor
                                      2,500+ Posts
                                      • Jul 2007
                                      • 3376
                                      #10
                                      Re: ARm257 Firmware Program problems

                                      Originally posted by hellcat
                                      yea I tried a null modem cable even though the book says RS232C cable still having 0 luck. I am doing my best to try and find a computer running XP maybe its just windows 7 tried it on 2 different pcs though both were running 7 64bit though.
                                      ARM257.PNG

                                      Should have worked with the cross over cable, but I sort of remembered you mentioned an adapter for the serial port, and not an actual DB9 or DB25 on the PC itself.
                                      If so, maybe the adapter needs to be configured first.
                                      "You can't trust your eyes, if your mind is out of focus" --

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