[Error Code] MX-7001N

[Alle]

I have new customer, he just called me and said they getting error code 85.01, I never worked on this type machine and I have no idea what this code is about, I also need to know to how get in service mode.
Thank you for your help.

[leew]

Re: MX-7001N

I would check with the customer that does not sound like a good sharp code.

[sharptech]

Re: MX-7001N

Maybe they mean H5-01. If so then they had 5 jams in a row in the fuser. Check the fuser pawls.

T.G.G.

[Alle]

Re: MX-7001N

I thought that shouldn't be a right error code, I am working mostly on Kyocera, Copystar and Lexmark that is why I am not familiar whit these codes, how should i get in service mode.
Thank you for your help guys

[Alle]

Re: MX-7001N

I inspected copier today you were right, Service call code was H5-01, and fuser idler gear was bad, i would like to replace all fuser gears machine already having almost 900000 on it.
How could i found part numbers for all fuser gears.

Thank you

[harleyrider]

Re: MX-7001N

Buy a parts guide.