MX-C402SC Security Issue

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  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3376
    #1

    MX-C402SC Security Issue

    We got a few MXC402SC off lease returns. The machines have card readers, and DSKs installed. Apparently, there was an accounting server set up for network access - keeps failing, and gives a message to retry.
    Cannot access the service mode and the admin password has been changed; this machine does not have the two 'magic' dip switches to access TC 30 or 65.
    Have we bought 4 'parts' machines?
    Replacing the DSK PROMS with non-DSK is my alternative for now.
    Any help would be greatly appreciated.
    Last edited by ZOOTECH; 04-14-2015, 09:29 PM. Reason: Additional input.
    "You can't trust your eyes, if your mind is out of focus" --
    Tags: None
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3376
      #2
      Re: MX-C402SC Security Issue

      After getting a lot of help from the "future", I'm making progress, and will keep you up to date.
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3376
          #3
          Re: MX-C402SC Security Issue

          Originally posted by ZOOTECH
          After getting a lot of help from the "future", I'm making progress, and will keep you up to date.
          So as to not compromise a critical feature of the DSK with details - the machines have been fixed.
          "You can't trust your eyes, if your mind is out of focus" --

            Comment

            • argus23
              Junior Member
              • Mar 2013
              • 7
              #4
              Re: MX-C402SC Security Issue

              hello. zootech. seems like you fix the copier, can you share how did you fix it.

                Comment

                • ZOOTECH
                  Senior member of CRS

                  Site Contributor
                  2,500+ Posts
                  • Jul 2007
                  • 3376
                  #5
                  Re: MX-C402SC Security Issue

                  Originally posted by argus23
                  hello. zootech. seems like you fix the copier, can you share how did you fix it.
                  Sorry, as noted above, I will not share those details - contact your Sharp rep, he might help you.
                  "You can't trust your eyes, if your mind is out of focus" --

                    Comment

                    • ptrflrs
                      Glorified Parts Swapper

                      100+ Posts
                      • Dec 2010
                      • 192
                      #6
                      Re: MX-C402SC Security Issue

                      Firmware. It's always firmware... and maybe an hdd wipe and some soft switches
                      jesus loves you! (everyone else thinks you're an assh*le)
                      street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
                      Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

                        Comment

                        • Jaws
                          Trusted Tech

                          100+ Posts
                          • Oct 2007
                          • 235
                          #7
                          Re: MX-C402SC Security Issue

                          reformatting the hard drive as always worked for me.


                          Kind of weird you wanted people to share, but now you won't share

                            Comment

                            • Akitu
                              Legendary Frost Spec Tech

                              Site Contributor
                              2,500+ Posts
                              • Oct 2010
                              • 2596
                              #8
                              Re: MX-C402SC Security Issue

                              Originally posted by Jaws
                              reformatting the hard drive as always worked for me.


                              Kind of weird you wanted people to share, but now you won't share
                              I have to assume it involves two things, one of which is forbidden at CTN. The other is elevated sims, which unscrupulous ass hats have ruined for the rest of us.
                              Cthulhu for president! Why settle for the lesser evil?

                                Comment

                                • argus23
                                  Junior Member
                                  • Mar 2013
                                  • 7
                                  #9
                                  Re: MX-C402SC Security Issue

                                  hello every one.
                                  here is what i did.
                                  I remove the program rom 1 and program rom 2 that contain the DSK MX-FR28U.
                                  AND install a c402sc mfp-prg 1 and mfp-pgr 2 from a running copier of the same model without the DSK.
                                  turn on the machine and an error came A0-15. but i was able to go into simulation mode #,*,C,#. (that i was not able to go before) once in there perform sim 24-30 for password initialization. exit simulation and turn off copier.
                                  then i put back the program rom 1 and program rom 2 that contain the DSK MX-FR28U.
                                  turn on the machine. i got the please wait mmessage. then the original message about not able to connect to external server, with the option to retry or to log in as an administrator, selected the log in as an administrator, and input the password admin. (NOW I WAS ABLE TO LOG IN AND TURN OFF (DISABLE) THE EXTERNAL COUNTING OPTION.(this was not possible because the admin password was changed and could not go into simulation) NOTE:THE ENABLE/DISABLE OPTION WAS THE FIRST THING THAT THE MACHINE DISPLAYED ONCE LOG IN AS AN ADMIN)IF YOU WISH YOU CAN FORMAT THE HD AT T

                                  FINALLY turn on the copier and it is working with the DSK MX-FR28U and full functionality and nothing happened to the integrity of the DSK.
                                  the othercopier that i borrow the proms is working without a problem.
                                  i hope this can help someone out there. Blessings.
                                  NO NEED TO CONTACT A REP NO WHERE.

                                    Comment

                                    • argus23
                                      Junior Member
                                      • Mar 2013
                                      • 7
                                      #10
                                      Re: MX-C402SC Security Issue

                                      sorry to enter sim #,*,C,*. thanks

                                        Comment

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