MX2314 C4-00

[iliketui]

Just wondering if anybody else has had an issue with a machine throwing an error code C4-00.

We have replaced the PTC Unit which made no difference.

My tech who fitted the new PTC noticed that the Y,M&C drums aren't cleaning properly, Could this be contributing to the error code?

Any advice would be greatly appreciated.

[DaisySteiner]

# STAR C STAR16COPY/STARTExecuteYES

[drowranger]

Re: MX2314 C4-00

its better to backup data using sim 56-2/3 before executing a sim 16 because it can erase data. also check the connecting spring between ptc and ptc pwb.

[spanky]

Re: MX2314 C4-00

See attached bulletin

[faxman28]

Re: MX2314 C4-00

See attached bulletin

Also a tech tip, was released about the clutches for engaging , disengaging the primary transfer belt can also cause a C4-00 , the clutches may work in sim mode but not in normal op and a error code may not show.

Have run into image quality issues and the transfer belt clutches were faulty and not showing error, belt moved just enough to hit sensor but not enough to move transfer rollers.

[iliketui]

Re: MX2314 C4-00

# STAR C STAR16COPY/STARTExecuteYES

Will this procedure make a difference? The error is cleared when we just restart the machine normally. When the next print job is sent the error comes back when the first page reaches the transfer belt.

[drowranger]

Re: MX2314 C4-00

as faxman28 mentioned this seems to be the transfer belt clutches. (pg section 51, item 20) replace both of them or test using another transfer belt and see if the error replicates.

[iliketui]

Re: MX2314 C4-00

as faxman28 mentioned this seems to be the transfer belt clutches. (pg section 51, item 20) replace both of them or test using another transfer belt and see if the error replicates.

Just an update.

I tried another transfer belt and the fault came back, also replaced the clutch which also made no difference.

Will try the TC PWB mentioned in bulletin that Spanky posted.

[drowranger]

Re: MX2314 C4-00

yeah that code came up on a similar mfd for me.
changed ptc error camed back.
changing tc pwb worked like a charm. make sure the part no is at least ending in p1 or p2.
tc pwb is behind dc pwb. you have to remove both back covers and the top right hand side cover. two screws to remove dc pwb. i managed to slide the dc pwb down to replace tc pwb which is easier . Good luck !

[iliketui]

Re: MX2314 C4-00

yeah that code came up on a similar mfd for me.
changed ptc error camed back.
changing tc pwb worked like a charm. make sure the part no is at least ending in p1 or p2.
tc pwb is behind dc pwb. you have to remove both back covers and the top right hand side cover. two screws to remove dc pwb. i managed to slide the dc pwb down to replace tc pwb which is easier . Good luck !

We have had this board out to have a look at it and can confirm it is one without the zeners. Just can't remember if it is the P1 or the PZ.

The only problem i have with ordering the part is it is on backorder until 13/8 i think.

[iliketui]

Re: MX2314 C4-00

So the TC PWB has resolved the error that would appear, now the issue is that the drums are still smearing toner up the page, and when printing test charts, the colours are wrong - Blue is coming out more like Grape Purple. I have double checked to make sure the connectors were in their right sockets - just to be sure the colours weren't triggering at incorrect times. Machine also fitted with new drum units. Any thoughts?

[ZOOTECH]

Re: MX2314 C4-00

So the TC PWB has resolved the error that would appear, now the issue is that the drums are still smearing toner up the page, and when printing test charts, the colours are wrong - Blue is coming out more like Grape Purple. I have double checked to make sure the connectors were in their right sockets - just to be sure the colours weren't triggering at incorrect times. Machine also fitted with new drum units. Any thoughts?

If you are running TC 64-5, the 'blue' (RGB) will almost always be towards purple; does not not matter
what Sharp machine you are setting up.

[drowranger]

Re: MX2314 C4-00

since its all new drums do a drum registration using sim 50-22
Do a sim 14 - sometimes this fixes wired problems
then do a full colour calibration. then do a 64-5 item A to 4 which gives a different test print with grey line. If the gray is good its good. Good luck !