Device Installation Report

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  • Valintine
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 147
    #1

    Device Installation Report

    I have a different one. Every morning when my customer turns the machine on it prints out a Device Installation Report. It also intermintally prints after a print job. I have looked in the user and service manuals and have not found it. Any thoughts about how to disable the report would be appreciated. I have attached a sample.

    Thank you in advance.

    Device Installation Report.pdf
    Tags: None
    • didi2005
      Trusted Tech

      250+ Posts
      • May 2011
      • 401
      #2
      Re: Device Installation Report

      Seems like the machine e-bridge cloud connect is activated and failed to connect, thus print out report?

        Comment

        • Valintine
          Trusted Tech

          100+ Posts
          • Jan 2012
          • 147
          #3
          Re: Device Installation Report

          Can you tell me how to deactivate this?

            Comment

            • didi2005
              Trusted Tech

              250+ Posts
              • May 2011
              • 401
              #4
              Re: Device Installation Report

              Found on BSI:

              If an MFP was not registered in a server, 3 sheets of paper reporting the registration failure were output when communication was made with the e*BRIDGE CloudConnect (GSI/ECC) server.

              The lastest firmware release will correct this issue as well as improve the HDD failure

              e2550c T569HD0W2154
              e4540c T140HD0W4121

                Comment

                • didi2005
                  Trusted Tech

                  250+ Posts
                  • May 2011
                  • 401
                  #5
                  Re: Device Installation Report

                  08-3820 to enable/disable this feature.

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