Need SMTP help with Toshiba estudio 456

[Guest]

Hello all, and thank you in advanced helping me out.

I have a Toshiba estudio 456 network printer. We have had this printer for about a year. As of a few days ago the hard drive crashed and lost all settings. I am able to get everything setup except the SMTP client. I have tried using a office365 email, google email, yahoo email with no luck. I have googled the smtp server settings for each provider and I am still getting error message "Failed to connect to SMTP server" The only account that doesn't give me this error message is the yahoo email. With Yahoo however I am now getting error "Failed SMTP authentication". So I changed the authentication settings from "Login" to "AUTO" and the yahoo port to 587. What is odd about this is I copied the settings before the hard drive crashed, and am using the same settings from before the hard drive chased, and now they don't work. I want to know can I bypass SMTP and just use POP? I have looked up and down the whole TOP Access admin list to see if there is a setting I am missing. Any help would greatly be appreciated. Thank You!!

[ZOOTECH]

Re: Need SMTP help with Toshiba estudio 456

Hello all, and thank you in advanced helping me out.

I have a Toshiba estudio 456 network printer. We have had this printer for about a year. As of a few days ago the hard drive crashed and lost all settings. I am able to get everything setup except the SMTP client. I have tried using a office365 email, google email, yahoo email with no luck. I have googled the smtp server settings for each provider and I am still getting error message "Failed to connect to SMTP server" The only account that doesn't give me this error message is the yahoo email. With Yahoo however I am now getting error "Failed SMTP authentication". So I changed the authentication settings from "Login" to "AUTO" and the yahoo port to 587. What is odd about this is I copied the settings before the hard drive crashed, and am using the same settings from before the hard drive chased, and now they don't work. I want to know can I bypass SMTP and just use POP? I have looked up and down the whole TOP Access admin list to see if there is a setting I am missing. Any help would greatly be appreciated. Thank You!!

For Office 365, the 'reply to' email address must have the 'less than' (<) preceding the address and the 'more than' (>) at the end.

[Toshibahelp4me]

Re: Need SMTP help with Toshiba estudio 456

example would be (Without parenthesis): "<"user@domain.com">" instead of just user@domain.com? Still getting the same error.

SMTP settings for Office 365 are:

SERVER smtp.office365.com
PORT 587
Encryption method: TLS

Here is a screen shot of what settings I have, and this is for the Yahoo account since its the only one that actually is connecting to the SMTP server, but getting the "Failed Authentication" error. Am I missing something here? Another thing that is odd, is everytime I change something in the smtp client area I enter the password as ********** 10 characters long, but it always only shows ***** characters. Is there a limit to how long a password can be?

Thank You!smtp client.jpg

[didi2005]

Re: Need SMTP help with Toshiba estudio 456

Your SMTP settings using port 587, which is secure where u need to enable SSL...

Walkthrough of scan to email

1. Email - Setup From Address & Name via TopAccess
2. SMTP client - SSL, smtp server, authentication, ports via TopAccess
3. DNS - configured DNS if cannot ping the smtp server from the machine ( network check ) via Panel

[jerryl]

Re: Need SMTP help with Toshiba estudio 456

hello

are you running office 365 or not. If your are not then you should try putting the IP address of your internet service providers SMTP.

eg. I use Telstra free SMTP

mail.bigpond.com

if I ping that name in command prompt I get

61.9.168.249

I then input the number instead of the name into the SMTP server address. Should be the same for if you use office 365.