E Studio 232, screen hung up

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  • copycart
    Technician

    Site Contributor
    50+ Posts
    • May 2009
    • 97

    #1

    [Electrical] E Studio 232, screen hung up

    My copier does not go to ready, the fans can be heard but the operation panel never shows the information, just a picture of the copier. I can't get into service mode to format the hard drive.
  • ss12
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 289

    #2
    Re: E Studio 232, screen hung up

    Sound like the hdd needs replacing and the firmware reloading

    Comment

    • Riyadh hossain

      #3
      Re: E Studio 232, screen hung up

      [QUOTE=copycart;496914]My copier does not go to ready, the fans can be heard but the operation panel never shows the information, just a picture of the copier. I can't get into service mode to format the hard drive.[/Q
      First do firmware update , if it will not complete change ram

      Comment

      • ss12
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 289

        #4
        Re: E Studio 232, screen hung up

        It's not booting up because the OS is on the hard drive.replace the hard drive ,re-partition it and reload firmware

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