E-studio 356se -Could not connect to the MFP Device

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  • noobie1
    Technician
    • Jun 2015
    • 48
    #1

    E-studio 356se -Could not connect to the MFP Device

    Hi everyone,

    Happy New Year 2016 to all.
    I had a problem about the e-studio file downloader in toshiba 356se machine.When i tried to discover the toshiba 356 using manually selection, its giving an error of "Could not connect to the MFP device". Could someone can help me solving this error or tell me the direction on how to solve this problem,please feedback me. Thank you very much
    Tags: None
    • didi2005
      Trusted Tech

      250+ Posts
      • May 2011
      • 401
      #2
      Re: E-studio 356se -Could not connect to the MFP Device

      Below is what i often encountered for File Downloader:

      1. Make sure your are using latest file downloader software
      2. Is this happen only for particular PC? If Yes, u might need to fully uninstall the file downloader and deletes any files/profile left on the PC before u reinstall
      3. If No, then probably firewall/proxy is blocking the connection

        Comment

        • noobie1
          Technician
          • Jun 2015
          • 48
          #3
          Re: E-studio 356se -Could not connect to the MFP Device

          Originally posted by didi2005
          Below is what i often encountered for File Downloader:

          1. Make sure your are using latest file downloader software
          2. Is this happen only for particular PC? If Yes, u might need to fully uninstall the file downloader and deletes any files/profile left on the PC before u reinstall
          3. If No, then probably firewall/proxy is blocking the connection

          The version I used of file downloader is 3.4.13.0, Im not quite sure if this is the latest or old. But before i used to worked on it this application. I'd tried to isolate the issue from new installation of file downloader to the new system, still the same is not working.
          All pc that i tried to installed as a fresh is still facing a could not connect to the MFP devices.

          If there is a new version of file downloader pls kindly give me the link. Thank you

            Comment

            • Sriyanjan
              Technician

              50+ Posts
              • Apr 2015
              • 79
              #4
              Re: E-studio 356se -Could not connect to the MFP Device

              turn off Firewall . Check your data transmit speed using 'CMD ping'

              Sent from my HTC Desire 820s dual sim using Tapatalk

                Comment

                • noobie1
                  Technician
                  • Jun 2015
                  • 48
                  #5
                  Re: E-studio 356se -Could not connect to the MFP Device

                  Originally posted by Sriyanjan
                  turn off Firewall . Check your data transmit speed using 'CMD ping'

                  Sent from my HTC Desire 820s dual sim using Tapatalk

                  everything is turn off. Before this is problem came out.

                    Comment

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