pdf printing slowly

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  • mastertech
    Technician
    • Sep 2012
    • 10

    #1

    pdf printing slowly

    I need resolving a frustrating issue with a client. The client is using WIN 7 PRO 64 bit and ADOBE ACROBAT XI PRO. The problem is printing scanned documents takes forever. It take 2 to 3 minutes per page to print. The client is has totally flipped out that a 20 page document takes 30min to print on a 20 ppm machine. I greatly appreciate any and all help in resolving this issue.
    I have selected PRINT AS IMAGE and DISABLED ADVANCE PRINTING FEATURES with no result. I installed the PS kit and driver no difference.
  • exCSER
    Technician

    50+ Posts
    • Mar 2009
    • 98

    #2
    Re: pdf printing slowly

    Hi,
    There are a couple of questions to be answered first. Is the printer hardwired directly to the computer, or are they both on a network? Have you tried temporarily disabling anti virus software/firewalls and then sending to print?

    Comment

    • mastertech
      Technician
      • Sep 2012
      • 10

      #3
      Re: pdf printing slowly

      Originally posted by exCSER
      Hi,
      There are a couple of questions to be answered first. Is the printer hardwired directly to the computer, or are they both on a network? Have you tried temporarily disabling anti virus software/firewalls and then sending to print?
      Thank you for your reply
      The printer and computer are hard wired on the network. I have not tried disabling any anti-virus or firewall software.

      Comment

      • SwisSeV
        Trusted Tech

        250+ Posts
        • Jan 2016
        • 307

        #4
        Re: pdf printing slowly

        What printer are you working with?
        Where are the scan PDF's coming from?

        Comment

        • NeoMatrix
          Senior Tech.

          2,500+ Posts
          • Nov 2010
          • 3514

          #5
          Re: pdf printing slowly

          google [ search site:copytechnet.com PDF print]


          http://www.copytechnet.com/forums/co...ke-models.html

          not printing pdf files

          .
          .
          .

          other:




          HTH
          Inauguration to the "AI cancel-culture" fraternity 1997...
          •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

          Comment

          • mastertech
            Technician
            • Sep 2012
            • 10

            #6
            Re: pdf printing slowly

            [QUOTE=NeoMatrix;544824]google [ search site:copytechnet.com PDF print]


            http://www.copytechnet.com/forums/co...ke-models.html

            not printing pdf files

            .
            .
            .

            other:

            https://www.adobe.com/support/techdocs/33309


            The machine is a xerox wc7120. I have also allocated the max memory to printing

            Comment

            • Mr Spock
              Vulcan Inventor of Death

              1,000+ Posts
              • Aug 2006
              • 2064

              #7
              Re: pdf printing slowly

              save as pdf and print from adobe reader and see if it makes a difference. If it is faster then refer them to adobe for support.
              And Star Trek was just a tv show...yeah right!

              Comment

              • Elmo
                Senior Tech

                Site Contributor
                500+ Posts
                • Feb 2010
                • 541

                #8
                Re: pdf printing slowly

                Try using a different pdf programme
                Foxit pdf reader often works well when adobe is slow
                had this many times
                also could be an issue with adobe version
                as someone already stated open it with your adobe then save as and re open and try and print
                I Used To Live To Fix Things Now i Fix Things To Live

                Comment

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