ES 257 "Toner Cartridge Not Detected"

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  • wyo19
    Technician
    • Nov 2012
    • 51

    #1

    ES 257 "Toner Cartridge Not Detected"

    I have a call (225 miles away) that does not detect the toner cartridge is installed. I ordered the 6LE58079000 ASY-HOLD-SP-TNR I'm pretty sure also known as PWA-F-CTIFToner cartridge interface PC board
    (CTIF board)

    Anybody have this problem before....
  • toshibaestudio
    Trusted Tech

    100+ Posts
    • Jun 2016
    • 116

    #2
    Re: ES 257 "Toner Cartridge Not Detected"

    The toner cartridge deduction sensor 6LK27001000 might loose...try reconnect connector...

    Comment

    • gideon
      Trusted Tech

      Site Contributor
      250+ Posts
      • Dec 2009
      • 283

      #3
      Re: ES 257 "Toner Cartridge Not Detected"

      Originally posted by wyo19
      I have a call (225 miles away) that does not detect the toner cartridge is installed. I ordered the 6LE58079000 ASY-HOLD-SP-TNR I'm pretty sure also known as PWA-F-CTIFToner cartridge interface PC board
      (CTIF board)

      Anybody have this problem before....

      Did this board solved the problem?

      Comment

      • toshibaestudio
        Trusted Tech

        100+ Posts
        • Jun 2016
        • 116

        #4
        Re: ES 257 "Toner Cartridge Not Detected"

        1. Make sure the front cover can be closed properly & firmly
        2. Make sure genuine Toshiba toner is inserted
        3. If not toner problem, try clean/replce the toner CTIF sensor *Inside the machine with 6 springs that touching the toner cartridge chip

        Comment

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