5520C says reboot

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • tnrtt
    Trusted Tech

    100+ Posts
    • May 2013
    • 156
    #1

    5520C says reboot

    No code. Keeps coming back.
    Tags: None
    • gliderider
      Trusted Tech

      100+ Posts
      • May 2015
      • 131
      #2
      Re: 5520C says reboot

      I would make sure my firmware is up to date and if not then back up the customer data through the Top Access Utility or do a clone from the control panel. Then format HDD and install updated firmware. Then reinstall customer data.

        Comment

        • arnh79
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Apr 2010
          • 468
          #3
          Re: 5520C says reboot

          There's always a code. May not be displayed on control panel. Print out error history 9S - 107 and you'll see what it thinks is going on. Most common cause for reboot message on that series is finisher errors.
          Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

            Comment

            • toshibaestudio
              Trusted Tech

              100+ Posts
              • Jun 2016
              • 116
              #4
              Re: 5520C says reboot

              Printer driver problem will also cause reboot issue

                Comment

                Previous template Next
                Working...