eBridge Next Control Panel

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8139

    #1

    eBridge Next Control Panel

    1). Do you ever modify the LCD panel at the customer site using the Gear icon? If so, what do you like to do?

    2). What % of your installs does the customer ever request more than Scan to Email as a solution? What % requires Scan to Folder via SMB.

    3). If Scan to Email is the dominant task should Simple Scan be on the Home Screen and should Scan be relocated to the next screen on the LCD panel so as to reduce the number of icons on the Home Screen.

    4). Do you delete the Language Icon?

    5). Do you add the Job Status Icon?
  • didi2005
    Trusted Tech

    250+ Posts
    • May 2011
    • 401

    #2
    Re: eBridge Next Control Panel

    1). Do you ever modify the LCD panel at the customer site using the Gear icon? If so, what do you like to do?

    No

    2). What % of your installs does the customer ever request more than Scan to Email as a solution? What % requires Scan to Folder via SMB.

    Mostly scan to folder via SMB, certain fussy customer request scan to pc

    3). If Scan to Email is the dominant task should Simple Scan be on the Home Screen and should Scan be relocated to the next screen on the LCD panel so as to reduce the number of icons on the Home Screen.

    Prefer default settings

    4). Do you delete the Language Icon?

    No

    5). Do you add the Job Status Icon?

    No


    I prefer everything as simple as possible...

    Comment

    • djbass
      Trusted Tech

      100+ Posts
      • May 2008
      • 157

      #3
      Re: eBridge Next Control Panel

      Originally posted by SalesServiceGuy
      1). Do you ever modify the LCD panel at the customer site using the Gear icon? If so, what do you like to do?

      Remove e-filing, language & fax if its no in use.

      2). What % of your installs does the customer ever request more than Scan to Email as a solution? What % requires Scan to Folder via SMB.

      Excepting OCR and document management integration (very low percentage), 20%
      Quite a few schools / government / large enterprise used scan to folder.

      3). If Scan to Email is the dominant task should Simple Scan be on the Home Screen and should Scan be relocated to the next screen on the LCD panel so as to reduce the number of icons on the Home Screen.

      I offer both as traditional interface is more familiar to our users.

      4). Do you delete the Language Icon?. Yep

      5). Do you add the Job Status Icon?
      It's a good idea but ugly solution, i usually advise them to usr the I icob on the scteen
      No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

      Comment

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