Tos 4540 cant reach TopAccess

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Fattdaddy
    Technician
    • Aug 2012
    • 38
    #1

    Tos 4540 cant reach TopAccess

    PC now says page cant be displayed. Has worked before
    nothing changed that I know of, cleared cookies. No help Everything works fine other than that.
    Tags: cleared, cookies, fine
    • toshibaestudio
      Trusted Tech

      100+ Posts
      • Jun 2016
      • 116
      #2
      Re: Tos 4540 cant reach TopAccess

      MFP IP address correct? Can ping IP address?

        Comment

        • Vincent128
          Trusted Tech

          Site Contributor
          250+ Posts
          • Sep 2015
          • 346
          #3
          Re: Tos 4540 cant reach TopAccess

          What browser are you using?
          Can you ping it?
          Can the workstation resolve IP from DNS name?

          I have seen some older Toshibas Top Access not play nice with Edge.
          There are a bunch of technical reasons for this that are not worth getting into.

          Also double check that things have not been disabled ..like port 80 or http and so on in the machine. Customers get into Top access and 'play' sometimes as well as machines doing odd things when there are voltage issues and/or arcing of HV.

            Comment

            • Fattdaddy
              Technician
              • Aug 2012
              • 38
              #4
              Re: Tos 4540 cant reach TopAccess

              I can ping the machine, I can print and fax from pc. Just can not get to top access.

                Comment

                Previous template Next
                Working...