Toshiba 5540c random reboots

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  • pacman
    I can turn a screw...

    250+ Posts
    • Apr 2009
    • 318
    #1

    Toshiba 5540c random reboots

    Hey all, we're having an issue with a 5540c. The LCD screen locks up and then reboots. It will even reboot while idle.

    We changed the hard drive yesterday and it is still rebooting. Any ideas?
    Tags: 5540c, idle, reboot, reboots
    • gliderider
      Trusted Tech

      100+ Posts
      • May 2015
      • 131
      #2
      Re: Toshiba 5540c random reboots

      Did you check the error log to see if there is a specific error popping up around the time of rebooting. Also I might also check the outlet for correct voltage and then maybe put a meter to the power supply outputs and make sure they are correct.

        Comment

        • seansbar
          Trusted Tech

          Site Contributor
          100+ Posts
          • Dec 2010
          • 198
          #3
          Re: Toshiba 5540c random reboots

          Long shot, but I had a 756 that was doing unusual things, lockups and sometimes F510 codes. Ended up being something the network was addressing the machine when it should be idle. Begged IT to allow an IP address change, when they finally changed IP address, all the issues went away.

            Comment

            • toshibaestudio
              Trusted Tech

              100+ Posts
              • Jun 2016
              • 116
              #4
              Re: Toshiba 5540c random reboots

              Did u enabled ECC on the MFP?

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