Toshiba 4520C (OKIDATA CX 3535 VERSION) no errors,comes ready but wont do anything?

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  • Riviera
    Technician

    Site Contributor
    50+ Posts
    • Sep 2016
    • 66

    Toshiba 4520C (OKIDATA CX 3535 VERSION) no errors,comes ready but wont do anything?

    I have an oki cx3535 , machine comes to ready state , all buttons and touch screen work. But when you hit print button it dosent do anything. When you try and print to it it says offline.All toners ok and waste container empty. Also, the control panel and touch screen responding very slowly.Im thinking a memory issue ? Maybe a maintenance counter maxed. There is no indication on screen of any problem?I just don't have enough Toshiba experience to pin point problem. Any suggestions would be much appreciated. THANKS
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Toshiba 4520C (OKIDATA CX 3535 VERSION) no errors,comes ready but wont do anythin

    Originally posted by Riviera
    I have an oki cx3535 , machine comes to ready state , all buttons and touch screen work. But when you hit print button it dosent do anything. When you try and print to it it says offline.All toners ok and waste container empty. Also, the control panel and touch screen responding very slowly.Im thinking a memory issue ? Maybe a maintenance counter maxed. There is no indication on screen of any problem?I just don't have enough Toshiba experience to pin point problem. Any suggestions would be much appreciated. THANKS

    any errors in the error log?

    have you tried hooking a laptop w/ crossover cable to test print?

    you really haven't given us shit for information to go on....


    what HAVE you done?

    Comment

    • jamesyboy
      toner monkey

      100+ Posts
      • Jul 2010
      • 188

      #3
      Re: Toshiba 4520C (OKIDATA CX 3535 VERSION) no errors,comes ready but wont do anythin

      format the hdd and start all over again

      Comment

      • Thayer
        Trusted Tech

        100+ Posts
        • Dec 2017
        • 107

        #4
        Re: Toshiba 4520C (OKIDATA CX 3535 VERSION) no errors,comes ready but wont do anythin

        May be HDD issues for slow response, and/or update firmware to current version

        reinitialize NIC card, if toshiba it's in 08 693

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