Toshiba 2860

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  • CWRuncorn
    #1

    Toshiba 2860

    I have a customer that has bought a new toner for their Toshiba 2860 photocopier and it comes up with an error "No Toner".

    This is a new cartridge and a techniciain has simply said it is an old copier, buy a new one.

    I was kind of hoping there might be a simple solution to overcome the error and get it working again.

    Any help would be greatly appreciated. Thanks
    Tags: 2860, toner motor, toshiba
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7988
      #2
      Cheat front door when it runs toner motor and see if motor works, also may be broken toner motor gear.Check toner cartridge auger by rotating with hand and also make sure it matches drive couplings of the machine.It may be many other things as well, but start with this.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Boogotshot
          Technician

          50+ Posts
          • Jul 2007
          • 61
          #3
          Also make sure it is genuine Toshiba toner. If it is toshiba compatible toner it may not function properly.
          sigpic No! we never do that with the copier.

            Comment

            • aalex_bom
              Trusted Tech
              • Jan 2008
              • 214
              #4
              change toner

              I think that you must change the toner , it have 2 or 3 edge the best you used old toner
              Last edited by aalex_bom; 12-05-2008, 09:27 AM. Reason: wrong index

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