e45 alway paper jam - "misfeed in copier"

[aalex_bom]

when copier paper jam, we moved paper but cover closed, duplex Closed, copier can not "ready"

[mckinley]

what error code are you getting?
i would look at the fuser exit sensor, they commonly fail due to constant heat.
also i would check all sensors to see if one is being held back by a small piece of paper.

[aalex_bom]

TURN OFF to ready

IF I turn off and turn on again then it can run, but when COPIER jam, i take over any paper out then i must turn off copier and restart.

[Sbarro]

Yeah. It's front cover sensor ) I had this twice (E45 and E232). Good luck.

[aalex_bom]

why

i changed sensor, not ready.

[mckinley]

you changed which sensor? door? fuser? both?
does the machine have an LCF? if it does, you have a few pointers...
broken LCF feed housing ( rocking backwards & forwards at rear side )
button switch at rearside of LCF not making properly when side door closed.
microswitch not operating when you close LCF door ( located behind lower side cover nearest floor ) you should hear that click when you open & close the door.
& finally, the wiring harness for the LCF ( this applies to pedestals also ), if it's not properelly plugged in to the machine, it confuses the logic & makes the machine think it has the other option ( ie: if it has an LCF it thinks it has a PEDESTAL )
as for the error code? you didn't give that. if you press clear & 8 together you should get the error code.

good luck.

[aalex_bom]

have not

not LCF, not code when i press clear and 8 hold. because it have not "call sevce.." message.
i changed sensor, checked door, fuser.
when i close front cover or duplex unit I hear that "click" and ADRF run for 2 second.

[Sbarro]

It must be one of the sensors. Try to switch them for example duplex sensor with lower feed sensor.

[aalex_bom]

WHY

are you understand? I turn on copier, copier "ready " and I copy more 20 sheet, copier ""tip" sound and "misfeed in copier" message. I left paper out but copier not ready after I close all cover and duplex unit.

[Sbarro]

I UNDERSTAND I HAD THIS TWICE !
How can you explain fact that behavior is identical and front cover sensor WAS damaged ?? After replace it works good. I still thinking that is one of the sensors in your case.
Have you reload firmware yet ?

[mckinley]

not LCF, not code when i press clear and 8 hold. because it have not "call sevce.." message.
i changed sensor, checked door, fuser.
when i close front cover or duplex unit I hear that "click" and ADRF run for 2 second.

you get an error code for jams aswell as call for service. if you look at the screen when the machine jams, you may already see an error code, if not press the clear/stop button & 8 at the same time.
the error code would make a big difference in pin pointing a possible solution. when the machine jams are you making sure to open every cover? even the ones not in the jam area? because some jams will never clear unless you open every possible cover, then when they are all open, close them one at a time.
when the machine does jam, where does the paper stop?

[aalex_bom]

firmware update

thanks
I THINK THAT FIRMWARE NOT PROBLEMS BUT I RELOAD FW YET and front cover have not sensor, have only LS (switchs)

ERROR HISTORY OF DATA LIST "08"
E13
E72
E01
E74
C14
C13
E22
E73

when the machine jams are I making sure to open all cover, after close them one at a time.
i must tunr off.
help me

[tsbservice]

This will happens when you replaced HDD and forgot to plug in front cover push switch.

[Sbarro]

My english is not perfect Switch or sensor ... You know what i mean.
Maybe the switch is ok but your front cover is damaged in some way ?

[aalex_bom]

by hand

My english is not perfect Switch or sensor ... You know what i mean.
Maybe the switch is ok but your front cover is damaged in some way ?

thank tsbservice
i replaced hDD, i not forgot to plug in front cover push switch because i unpluged power cable. but how to i must solute?
thank Sbarro
I tested by hand and screws.
plastic cover ok.