E-Studio 233

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  • kashif
    Technician
    • Apr 2013
    • 45

    #1

    E-Studio 233

    i have toshiba 230, i have paper in tray 1 & 2 but machine also saying add paper, tray is not lifting, i clean every thing even i checked lift up motor, everything seems good, someone can help
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: E-Studio 233

    Originally posted by kashif
    i have toshiba 230, i have paper in tray 1 & 2 but machine also saying add paper, tray is not lifting, i clean every thing even i checked lift up motor, everything seems good, someone can help
    ok so the machine doesn't see paper in the trays...

    what tells the unit that there is paper in the tray?
    (hint** paper sensors in tray)
    find the sensors in parts IPB... check for proper movement-clean or replace

    Comment

    • kashif
      Technician
      • Apr 2013
      • 45

      #3
      Re: E-Studio 233

      Originally posted by Phil B.
      ok so the machine doesn't see paper in the trays...

      what tells the unit that there is paper in the tray?
      (hint** paper sensors in tray)
      find the sensors in parts IPB... check for proper movement-clean or replace
      Both tray's are not lifting, i cleaned all sensor even i also checked lift up motor, everything seems good

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: E-Studio 233

        Originally posted by kashif
        both tray's are not lifting, i cleaned all sensor even i also checked lift up motor, everything seems good
        clearly "everything is not good"

        go back to diagnostics

        Comment

        • djs9164
          Technician

          50+ Posts
          • Mar 2018
          • 79

          #5
          Re: E-Studio 233

          Originally posted by kashif
          Both tray's are not lifting, i cleaned all sensor even i also checked lift up motor, everything seems good
          Broken gears on back of tray, is the motor turning on. Help us out here.

          Sent from my XT1635-01 using Tapatalk

          Comment

          • kashif
            Technician
            • Apr 2013
            • 45

            #6
            Re: E-Studio 233

            Originally posted by djs9164
            Broken gears on back of tray, is the motor turning on. Help us out here.

            Sent from my XT1635-01 using Tapatalk
            gears are ok, motor is not turning on, but manually i checked motor is ok, i am looking code for lift-up-motor in test mode

            Comment

            • gliderider
              Trusted Tech

              100+ Posts
              • May 2015
              • 131

              #7
              Re: E-Studio 233

              Those copiers were known for breaking gears in the tray lift gearbox. Remove the gearbox and try and turn either coupler. If you can't than there are gears or the standoffs that hold the gears could be broken within the gearbox. The gearbox is cream colored and has one connector. It sits in the bottom left corner in the back of the copier.

              Comment

              • kashif
                Technician
                • Apr 2013
                • 45

                #8
                Re: E-Studio 233

                Originally posted by gliderider
                Those copiers were known for breaking gears in the tray lift gearbox. Remove the gearbox and try and turn either coupler. If you can't than there are gears or the standoffs that hold the gears could be broken within the gearbox. The gearbox is cream colored and has one connector. It sits in the bottom left corner in the back of the copier.
                boss i checked that box (Lift-up-Motor) all gear is ok,no any broken

                Comment

                • toshibaestudio
                  Trusted Tech

                  100+ Posts
                  • Jun 2016
                  • 116

                  #9
                  Re: E-Studio 233

                  How to justify the tray up motor is working without any output test?

                  If insert drawer and tray did not lift up and cannot hear any motor noise, most probably the motor problem...

                  Is very common for this model where the tray up motor black wire easily broken...

                  If can hear cracking noise when lifting up, probably some gear or the housing is broken...

                  Comment

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