Private Print - e478s e389cs e479cs

[SalesServiceGuy]

I understand that if a customer wants to be able to perform the Private Print function on the new eStudio 478s/ 389cs/479cs they must use the Toshiba Generic XL print driver.

This appears to be a relabelled Lexmark driver and under the Tab called Print & Hold, you must check the box Confidential Print.

The Toshiba Universal Printer 2 print driver does not support Private Print/ Confidential print on these models.

The only way I can see to get the Private Print/ Confidential Print function to work is under the Security tab in the Web Browser. You must create a local account for each user who wants this feature.

On the LCD panel , you have to touch the "Held Jobs" icon find your print job under Confidential, touch it, enter your PIN code and release it for print.

In a large workgroup, where people come and go, this is quite a few more keystrokes than with the very easy to install Toshiba Universal 2 print driver. Every time there is a new employee, who's job is it to create a new local user? Certainly, TeamViewer would be helpful for this task.

Is there something that I am missing or is there an easier way to provide Private Print/ Confidential Print?

[Billabong87]

Re: Private Print - e478s e389cs e479cs

I understand that if a customer wants to be able to perform the Private Print function on the new eStudio 478s/ 389cs/479cs they must use the Toshiba Generic XL print driver.

This appears to be a relabelled Lexmark driver and under the Tab called Print & Hold, you must check the box Confidential Print.

The Toshiba Universal Printer 2 print driver does not support Private Print/ Confidential print on these models.

The only way I can see to get the Private Print/ Confidential Print function to work is under the Security tab in the Web Browser. You must create a local account for each user who wants this feature.

On the LCD panel , you have to touch the "Held Jobs" icon find your print job under Confidential, touch it, enter your PIN code and release it for print.

In a large workgroup, where people come and go, this is quite a few more keystrokes than with the very easy to install Toshiba Universal 2 print driver. Every time there is a new employee, who's job is it to create a new local user? Certainly, TeamViewer would be helpful for this task.

Is there something that I am missing or is there an easier way to provide Private Print/ Confidential Print?

thanks for the person who posted this content and person who replied for this content.. because i have met with this problem today and the driver used is a universal print 2 driver.. tomorrow ill change the driver and try

[SalesServiceGuy]

Re: Private Print - e478s e389cs e479cs

It is a different procedure to load the Generic XL driver.

If you go to a trusted site like Toshiba | Business to Business Integrated Solutions, you need to download the HTML driver. This is unlike the Universal 2 print driver which is a ZIP file. The XL driver is a HTML driver.

In Windows, under Devices & Printers, the driver should be automatically populated and found under Add Printer, Manufacturer, Printers.