Need E-Studio 5055C Series Firmware

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  • capted99
    Junior Member
    • Nov 2019
    • 3

    Need E-Studio 5055C Series Firmware

    Hello Copier Tech Friends,

    I am in need of the latest Firmware for the Toshiba E-Studio 5055C Series machines. Have a ES-3555C that just can not get the fax to work. I thought I'd attempt a Firmware upgrade to make sure any communications issues between the Fax board and the Copier's OS might be addressed with a Firmware patch.

    I've tried *1 Resets for re-initializing the fax Plus the 08-9001, and 9030 Codes and the 03 Power Settings

    The Fax unit will send, but it cannot receive. We disconnected an HP Officejet that was being used as the customer's fax, and plugged the RJ-11 phone line directly into the Fax board on the ES-3555C. So it is the same fax line they have been using successfully with their HP unit.

    I initialized the fax phone number on the Toshiba ES-3555C, but it can not receive. Thought a Firmware update couldn't hurt...

    If any of you have a copy and can contact me offline I'd appreciate it. EdC@laserWave.net 651-260-1678
  • clint@clintsimonsen.com
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2013
    • 117

    #2
    Re: Need E-Studio 5055C Series Firmware

    I've just sent you a PM with a link for the firmware.
    Also Check to make sure that the phone line is just doing a normal ring, check machine county code as if not correct it may be listening for the wrong ring.

    Sent from my ONEPLUS A6000 using Tapatalk

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Need E-Studio 5055C Series Firmware

      Originally posted by capted99
      Hello Copier Tech Friends,
      I am in need of the latest Firmware for the Toshiba E-Studio 5055C Series machines. Have a ES-3555C that just can not get the fax to work. I thought I'd attempt a Firmware upgrade to make sure any communications issues between the Fax board and the Copier's OS might be addressed with a Firmware patch.
      I've tried *1 Resets for re-initializing the fax Plus the 08-9001, and 9030 Codes and the 03 Power Settings
      The Fax unit will send, but it cannot receive. We disconnected an HP Officejet that was being used as the customer's fax, and plugged the RJ-11 phone line directly into the Fax board on the ES-3555C. So it is the same fax line they have been using successfully with their HP unit.
      I initialized the fax phone number on the Toshiba ES-3555C, but it can not receive. Thought a Firmware update couldn't hurt...
      If any of you have a copy and can contact me offline I'd appreciate it. EdC@laserWave.net 651-260-1678
      are you SURE:

      they haven't switched over to a VOIP setup?

      the cable they are using.. have you tried another?

      could it be plugged into the wrong port?

      some units require on a TWO WIRE cable where HP can use a 4 wire cable

      Comment

      • Shan2091
        Technician
        • Nov 2016
        • 13

        #4
        Re: Need E-Studio 5055C Series Firmware

        Originally posted by clint@clintsimonsen.com
        I've just sent you a PM with a link for the firmware.Also Check to make sure that the phone line is just doing a normal ring, check machine county code as if not correct it may be listening for the wrong ring. Sent from my ONEPLUS A6000 using Tapatalk
        Hey bro I also need the Firmware of Toshiba E-studio 5055Cemail me if you can Shangabriel8@gmail.com

        Comment

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