e507 jamming

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  • deputydogg
    Trusted Tech

    100+ Posts
    • Nov 2015
    • 172

    e507 jamming

    The machine has 3-500 sheet trays and it seems when it switches from one tray to the next it feeds 2-3 sheets of paper(2 together and 1 staggered about 1" down) then jams with either E010 or E020. I have replaced all feed rollers in all 3 trays.
    Any suggestions ?
    Thanks,
    Dave
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7874

    #2
    Re: e507 jamming

    TSB-1631 describes a change to the Paper Exit Guide. As a countermeasure to E010/E020 errors, the Teflon tape has been changed to a teflon roller.

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