toshiba 4555c cannot print even though there is paper in the tray

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • phucnguyen
    Technician
    • Jan 2021
    • 17

    toshiba 4555c cannot print even though there is paper in the tray

    I have a toshiba 4555c but the LCT tray is damaged and does not accept paper,
    the machine reports out of paper although the remaining trays accept normal paper so it cannot print or copy,
    can you help me, thank you very much
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7883

    #2
    Re: toshiba 4555c cannot print even though there is paper in the tray

    ...turn the power off to the copier. Unplug the LCT from the back of the copier. Turn the copier back on. Forget about the LCT. It is now no more than a copier stand.

    Comment

    • phucnguyen
      Technician
      • Jan 2021
      • 17

      #3
      Re: toshiba 4555c cannot print even though there is paper in the tray

      Originally posted by SalesServiceGuy
      ...turn the power off to the copier. Unplug the LCT from the back of the copier. Turn the copier back on. Forget about the LCT. It is now no more than a copier stand.
      If I unplug the LCT cable, it is okay to do it, but I do not understand why the LCT affects the paper out of the copier.

      Comment

      • mojorolla
        The Wolf

        2,500+ Posts
        • Jan 2010
        • 2550

        #4
        Re: toshiba 4555c cannot print even though there is paper in the tray

        Originally posted by phucnguyen
        If I unplug the LCT cable, it is okay to do it, but I do not understand why the LCT affects the paper out of the copier.
        Once you add an LCT, they generally default to that tray for all letter copy jobs, UNLESS you tell it a different tray. On that model, there is an APS (auto paper select) button on the touch screen. You could set the default to trays 1 or 2. For printing, take the tray selection off of Auto and select trays 1 or 2.


        Failing to plan is planning to fail!!!

        Comment

        • phucnguyen
          Technician
          • Jan 2021
          • 17

          #5
          Re: toshiba 4555c cannot print even though there is paper in the tray

          Originally posted by mojorolla
          Once you add an LCT, they generally default to that tray for all letter copy jobs, UNLESS you tell it a different tray. On that model, there is an APS (auto paper select) button on the touch screen. You could set the default to trays 1 or 2. For printing, take the tray selection off of Auto and select trays 1 or 2.


          thanks so much, have a nice day

          Comment

          • phucnguyen
            Technician
            • Jan 2021
            • 17

            #6
            Re: toshiba 4555c cannot print even though there is paper in the tray


            Now I have to manually select the paper tray on the copier screen to run out of virtual paper, right bro






            [COLOR=rgba(0, 0, 0, 0.54)]
            [COLOR=rgba(0, 0, 0, 0.54)]
            [/COLOR]


















            [COLOR=rgba(0, 0, 0, 0.54)]
            [/COLOR][COLOR=rgba(0, 0, 0, 0.54)]
            [/COLOR]











            [/COLOR]

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2550

              #7
              Re: toshiba 4555c cannot print even though there is paper in the tray

              If you unplug the LCT as suggested, the copy default will go back to tray 1 and the print driver will no longer see the LCT. Be sure to update the driver after the LCT removal to set this.


              Failing to plan is planning to fail!!!

              Comment

              • pacman
                I can turn a screw...

                250+ Posts
                • Apr 2009
                • 315

                #8
                Re: toshiba 4555c cannot print even though there is paper in the tray

                Originally posted by mojorolla
                If you unplug the LCT as suggested, the copy default will go back to tray 1 and the print driver will no longer see the LCT. Be sure to update the driver after the LCT removal to set this.



                That is probably the second most important thing in this process short of turning the power off before you disconnect the LCT. Make sure if you're on Windows that you refresh the device in the driver.

                Control Panel -> Device and Printers -> Right Clink on Toshiba -> Printer Properties -> Device Settings -> Update now -> OK

                Comment

                • phucnguyen
                  Technician
                  • Jan 2021
                  • 17

                  #9
                  Re: toshiba 4555c cannot print even though there is paper in the tray

                  Thank you, I'll try tomorrow because today I'm off work

                  Comment

                  • phucnguyen
                    Technician
                    • Jan 2021
                    • 17

                    #10
                    Re: toshiba 4555c cannot print even though there is paper in the tray

                    Thank you so much, I will try tomorrow because today I have a day off

                    Comment

                    • mojorolla
                      The Wolf

                      2,500+ Posts
                      • Jan 2010
                      • 2550

                      #11
                      Re: toshiba 4555c cannot print even though there is paper in the tray

                      Originally posted by phucnguyen
                      Thank you so much, I will try tomorrow because today I have a day off
                      62 degrees today...wish I had the day off
                      Failing to plan is planning to fail!!!

                      Comment

                      Working...