e-Studio 3511 broken door hinge below bypass tray unit

[Guest]

Today our Toshiba e-Studio 3511 kept giving fatal error CEFO. Also Get a CA10 fatal error. Kept finding easily removed sheet behind the door on the lower right side of unit, directly below the by-pass paper feed unit. I then noticed the "plastic flexible hinge" (hinge closest to the rear of unit) had broken off the rest of the door, resulting in the sensor behind it not being activated.

The inside of that broken door has the raised letters PC+PS-FR(40) on the inside of the door.

Does anyone know if there is a quick fix for this? (other than setting a case of paper next to it with a ream of paper keeping pressure on the hinge and sensor).

Or is their a replacement door available?

Thanks in advance!
Tim

[ivovb]

Yes there is a replacement cover. But this is not the culprit for CEF0 and CA10. You will need Toshiba technician because these problems could not be removed by user. We are talking about revolver motor and laser unit or boards.

BR

[tmcclaskey]

Printing is fine and no errors when broken door is held in place

Printing is fine and no errors when broken door is held in place. Several months ago we were getting the fatal error CEFO (I believe) that pointed to the lift clutch and also needed a transfer belt. The fatal errors have not come back until this door/sensor issue.

What does the CA10 error suggest is wrong?

Thanks,
Tim

[ivovb]

[CEF0] Revolver motor abnormality
Is the revolver motor working? (Perform the output check: 03-450)
NO 1. Check if the connector of the revolver motor is disconnected.
2. Check if the connectors CN435 and J434 on the DRV board are disconnected.
3. Check if the connector CN360 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the DRV board and LGC board are short
circuited or open circuited.
6. Replace the revolver motor.
7. Replace the DRV board and LGC board.
YES
1. Check if the conductor patterns on the DRV board and LGC board are short circuited or open
circuited.
2. Replace the DRV board and LGC board.

AND


[CA10] Polygonal motor abnormality
Is the polygonal motor rotating?
NO 1. Check if the connector CN352 on the LGC board is disconnected.
2. Check if the harness is open circuited or the connector pin is disconnected.
3. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
4. Replace the laser optical unit.
5. Replace the LGC board.
YES
Is the printed image distorted?
YES 1. Check if the connector CN352 on the LGC board is almost disconnected.
2. Check if the harness is almost open circuited or the connector pin is almost
disconnected.
3. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
4. Check if the laser unit cooling fan is stopped.
5. Check if the suction area of laser unit cooling fan is plugged up.
6. Replace the laser optical unit.
7. Replace the LGC board.
NO
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Check if the units with high-voltage (developer unit, transfer belt unit and 2nd transfer roller unit)
are securely grounded.
3. Check if the bias supply joints of the units with high-voltage are securely connected or they are not
stained.
4. Check if the plate in paper transport system is securely grounded.
5. Check if the equipment is grounded.
6. Check if the laser unit cooling fan is stopped.
7. Check if the suction area of laser unit cooling fan is plugged up.
8. Replace the laser optical unit.
9. Replace the LGC board.

Have fun when reading.

BR

[tmcclaskey]

Thanks for the info!