Help with toshiba e studio 350

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  • gitana1983
    Trusted Tech

    100+ Posts
    • Mar 2009
    • 141

    #1

    Help with toshiba e studio 350

    Does anybody knows what "power failure" means on these machines?
  • ivovb
    Senior Tech

    500+ Posts
    • Apr 2008
    • 695

    #2
    There is a power failure during normal work of the machine. Press twice Function Clear key and the message will gone. Ask user to switch off the machine according right procedure, check out power outlet, check out what kind of machines are connected to the same phase OR soon there might be damaged hdd on copy machine.
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

    Comment

    • gitana1983
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 141

      #3
      Thank You

      Thank you so much for your help

      Comment

      • MUMMIM
        Trusted Tech
        • Jan 2008
        • 125

        #4
        hI
        you can update firmware, it is ok.

        gl

        Originally posted by gitana1983
        Does anybody knows what "power failure" means on these machines?

        Comment

        • Yellow Fever

          #5
          The vast majority of the time "power failure" will appear when the proper procedure is not followed when customers turn off the machine.
          (they just turn off the main switch).

          the proper procedure must be followed in order to bypass this sign.

          click 'enery saver" and "turn off copier".

          Comment

          • ivovb
            Senior Tech

            500+ Posts
            • Apr 2008
            • 695

            #6
            Originally posted by Yellow Fever
            The vast majority of the time "power failure" will appear when the proper procedure is not followed when customers turn off the machine.
            (they just turn off the main switch).

            the proper procedure must be followed in order to bypass this sign.

            click 'enery saver" and "turn off copier".
            Ops. This is a procedure for e-BRIDGE2 and 3 machines. e350 is an e-BRIDGE1 machine. So right procedure for e350 is User Function > User > Shut down.

            BR
            I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

            Comment

            • scepter2112
              Technician

              50+ Posts
              • May 2009
              • 72

              #7
              We had labels printed up telling customers how to turn off Machines.

              Comment

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