Is there any way to reset the main counter on the 5015AC series? We believe that a dealer is sending used equipment to accounts in our area for us to service and is resetting the counters to make it appear as if it were brand new.
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Re: Reset Main Counter
Unless the shipping dealer goes to the significant expense and effort of replacing the main system board, no.
A better judgement of the actual meter reads is to print the PM list from the Service User interface. -
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Re: Reset Main Counter
There is a way to "reset" the machine, but it only wipes all the PM counters.
You can also turn off the machines ability to "click" the meter, but I know of no way to reset the main counter.
Anytime someone posts and asks this question, always seems fishy, just my opinion.
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