E-filing 4505AC cant find out how to save print job to e-filing

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • longyen.hcm@gmail.com
    Technician
    • Jan 2023
    • 13

    #1

    E-filing 4505AC cant find out how to save print job to e-filing

    Dear All,
    as my title i cant find where e-filing function located, i just wanna save time for the same file, everytime i wanna print, i have to print from pc, i have tried to install many different drivers but no hope. Please help e. Many thanks in advance.
    E5208C90-B59E-41A1-BA04-225388B1B926.jpg
  • arnh79
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2010
    • 468

    #2
    Re: E-filing 4505AC cant find out how to save print job to e-filing

    Make sure you are using the Toshiba Universal 2 driver. Then on the first page look for a drop down menu in the top left of the print driver screen. It will say "Normal Print". Click on that box and choose "Store to e-filing". Press OK and then you'll be prompted to choose the box on the copier you want to send it to.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

    Comment

    • longyen.hcm@gmail.com
      Technician
      • Jan 2023
      • 13

      #3
      Re: E-filing 4505AC cant find out how to save print job to e-filing

      Originally posted by arnh79
      Make sure you are using the Toshiba Universal 2 driver. Then on the first page look for a drop down menu in the top left of the print driver screen. It will say "Normal Print". Click on that box and choose "Store to e-filing". Press OK and then you'll be prompted to choose the box on the copier you want to send it to.
      Many thanks for your reply, could you please send me the link to download the right driver, i have tried many . Thank You

      Comment

      • arnh79
        Trusted Tech

        Site Contributor
        VIP Subscriber
        250+ Posts
        • Apr 2010
        • 468

        #4
        Re: E-filing 4505AC cant find out how to save print job to e-filing

        Support: Drivers, Manuals, Tutorials | Toshiba Business
        Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

        Comment

        • pacman
          I can turn a screw...

          250+ Posts
          • Apr 2009
          • 318

          #5
          Re: E-filing 4505AC cant find out how to save print job to e-filing


          Would the open up a file folder, edit address, \\ipaddress, install UNIV driver work in this situation?

          Comment

          • arnh79
            Trusted Tech

            Site Contributor
            VIP Subscriber
            250+ Posts
            • Apr 2010
            • 468

            #6
            Re: E-filing 4505AC cant find out how to save print job to e-filing

            It might, but I've never liked using that method because it is using a driver that was preloaded on the copier - usually time of assembly in the factory. As far as I know, that driver needs to be manually updated to stay current. So, it will usually be an old version and may introduce problems. I like to grab the latest version straight from Toshiba's website.
            Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

            Comment

            • longyen.hcm@gmail.com
              Technician
              • Jan 2023
              • 13

              #7
              Re: E-filing 4505AC cant find out how to save print job to e-filing

              i ve tried to install 2 drivers (red circle) but no luck, never try the yellow circle (fully install), i will try today and send you feed back. Many thanks for your help.
              0B67C646-7F0E-44D4-AB47-EF6882AD28F7.jpg

              Comment

              • longyen.hcm@gmail.com
                Technician
                • Jan 2023
                • 13

                #8
                Re: E-filing 4505AC cant find out how to save print job to e-filing

                Originally posted by arnh79
                It might, but I've never liked using that method because it is using a driver that was preloaded on the copier - usually time of assembly in the factory. As far as I know, that driver needs to be manually updated to stay current. So, it will usually be an old version and may introduce problems. I like to grab the latest version straight from Toshiba's website.
                Finally, problem is solved 😂, i ve installed driver from 2017 lol, they remove E-Filing from all new drivers, that's why i cant use e-filing lol. Dont know reason why but im happy with this very old driver.
                many thanks to all of you guys for helping me. 🥂🥂🥂🥂

                Comment

                • arnh79
                  Trusted Tech

                  Site Contributor
                  VIP Subscriber
                  250+ Posts
                  • Apr 2010
                  • 468

                  #9
                  Re: E-filing 4505AC cant find out how to save print job to e-filing

                  That's really strange. I've loaded the latest driver on my work PC and it has the e-filing option in the drop down menu. But I'm glad you found a solution! Thanks for letting us know.
                  Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                  Comment

                  • mojorolla
                    The Wolf

                    2,500+ Posts
                    • Jan 2010
                    • 2594

                    #10
                    Re: E-filing 4505AC cant find out how to save print job to e-filing

                    Originally posted by longyen.hcm@gmail.com
                    Finally, problem is solved 😂, i ve installed driver from 2017 lol, they remove E-Filing from all new drivers, that's why i cant use e-filing lol. Dont know reason why but im happy with this very old driver.
                    many thanks to all of you guys for helping me. 🥂🥂🥂🥂
                    I just set this up on Monday, the e-filing option is still there, at least in the US it is.
                    7.222.5412.81 release 12/21/22 Windows e-Bridge Universal 2

                    I don't care for e-filing as it is clunky, takes an image of the page (not an actual file) does not hold settings when scanned in (duplex), and stores to the HDD. HDD dies, all the docs go bye bye.
                    If they insist on storing them on the HDD, I setup Save as File but, just scan to MFP Local. You can then map the copiers HDD as a network drive, the files are actual PDFs, and can set presets in the driver for the various settings for each doc.


                    Failing to plan is planning to fail!!!

                    Comment

                    • Blizzoo
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Aug 2013
                      • 607

                      #11
                      Re: E-filing 4505AC cant find out how to save print job to e-filing

                      Normally if you disable the eFiling function in TopAccess or via service code then the print driver will pull the eFiling setting function from the machine as unavailable in the print job options, but at least you got a workaround.
                      Defects are simple, our mind is complicated

                      Comment

                      Working...